Finance & Insurance Manager

ROMAIN CROSS POINTE AUTO PARK • Evansville, IN

4d

About The Position

Help drive revenue and customer satisfaction by leading our F&I department with integrity, precision, and performance. Are you a results-driven professional with a strong background in automotive finance and insurance? We’re looking for an experienced F&I Manager to join our leadership team and help us deliver outstanding service while maximizing profitability. In this role, you’ll be responsible for presenting finance and insurance options to customers, processing deals efficiently, and partnering closely with the sales team to ensure a seamless experience from start to finish. You’ll oversee the end-to-end delivery of F&I products and services, train sales staff on effective product presentations, and maintain strong relationships with lenders and internal stakeholders. Your goal? Boost revenue, maintain compliance, and exceed customer expectations.

Requirements

• High school diploma or GED required; college experience preferred.
• 5+ years in new car sales or F&I experience preferred.
• Deep understanding of dealership F&I processes and industry best practices.
• Proven ability to build lender relationships and drive revenue.
• Strong communication skills—written, verbal, and interpersonal.
• Exceptional attention to detail and organizational ability.
• High energy and comfort working in a fast-paced, high-stakes environment.
• Strong Microsoft Office skills and experience with dealership management software.
• Valid driver’s license with an acceptable driving record required.

Nice To Haves

• Business degree is a strong plus.

Responsibilities

• Process all retail sales transactions within 24 hours of receipt.
• Present and sell all available F&I products to new and used car customers.
• Ensure 100% customer turnover to the F&I Department.
• Consistently meet or exceed per-vehicle finance income targets (pre-chargebacks).
• Ensure all deal paperwork is complete and accurate prior to submission to accounting.
• Work closely with the sales team to encourage cooperation and improve turnover quality.
• Coach individual sales consultants post-sale to reinforce strengths and address areas for improvement.
• Promote leasing options as part of every sales conversation.
• Provide weekly F&I performance reports to leadership, including key metrics.
• Monitor F&I endorsement rates by consultant and support development where needed.
• Track and report live vs. phone turnover rates; follow up as necessary.
• Maintain required licensing for selling insurance products.
• Follow through on Buy Here, Pay Here contracts and assist in collections as needed.
• Attend at least 10 hours of job-related training annually.
• Support and participate in company-wide quality improvement efforts.
• Deliver world-class customer service every time.

Benefits

• Health, Dental, & Vision Insurance
• 401(k) Retirement Savings Plan with Company Match, including Roth option
• Flexible Spending Accounts and/or Health Savings Accounts, including potential for company contributions based on annual health risk assessments
• Life and Accidental Death & Dismemberment Insurance
• Short- and Long-Term Disability Insurance
• Supplemental Voluntary Insurance Policies with options for Critical Illness, Hospital Indemnity, and Accidents
• Paid Time Off for Vacation, Sick, and Holidays
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED