Finance Implementation Consultant (Remote)

Jobgether

1d•Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Finance Implementation Consultant (Remote). In this role, you will be pivotal in bridging the gap between our clients and technical teams, ensuring seamless financial processing and reporting within the healthcare sector. Through collaboration and strong communication skills, you will provide high-quality support and guidance, facilitating project management and client training. Your attention to detail and analytical mindset will drive successful implementations and ongoing customer satisfaction. Join us in making a significant impact on client operations by delivering efficient solutions and excellent service.

Requirements

CPA (Chartered Professional Accountant) designation.
Minimum 5 years of experience in financial processing and reporting.
Proficient in handling client inquiries and complaints effectively.
Strong skills in report writing, spreadsheets, and statistical applications (MS Office).
Exceptional troubleshooting and analytical problem-solving abilities.
Experience with SQL or similar data modeling techniques.
Excellent oral, written, and presentation communication skills.
Strong organizational and time management skills, with the ability to manage priorities.
Capable of working independently as well as collaboratively in a team.

Responsibilities

Provide high-quality support to clients, ensuring compliance with contractual obligations and high customer satisfaction.
Communicate client updates regarding application changes and regulatory updates.
Implement new customer projects from analysis to training and testing.
Offer ongoing support, troubleshooting issues, and training for new staff on financial applications.
Develop and maintain up-to-date training documentation and user guides.
Participate in business development, proposal creation, and presentations.
Engage in project planning and implementation efforts.
Develop in-depth knowledge of application functionalities to resolve issues efficiently.
Utilize ticketing systems for managing and prioritizing support cases.
Diagnose software issues, collaborating with development teams for timely resolutions.
Design new product features in collaboration with development teams.
Perform other assigned tasks as needed.