Implementation Consultant

Payfluence HCM • Greenville, SC

3d

About The Position

About Payfluence HCM Payfluence is a leading provider of Human Capital Management services and as a growing company we promote a workplace that is fast-paced, fun and creative. Our primary goal is to have a positive impact on the lives of our teammates and the clients we service. We accomplish this by never wavering from our values and by always seeking to be better tomorrow than we are today. Payfluence HCM is currently looking to hire an Implementation Consultant to join our team. Wherever you start with us, you have access to our leadership team, which is focused on helping you succeed. Through regular one-on-one check-ins and team huddles, we define clear professional goals and strive to meet them together and individually. Please read more regarding our HCM Implementation Consultant position:

Requirements

• Associates Degree or equivalent business experience
• 2+ years of software implementation experience, preferably in a HCM environment
• Proven track record of working in a customer-facing role
• Excellent written, oral, and communication skills

Nice To Haves

• Experience in the HCM industry/PEO, Insurance or Accounting industry is a plus

Responsibilities

• Provide outstanding client communication, by providing clarity of expectations, timelines, and deliverables
• Positively grow client relationships, be being a valued consultative partner throughout the implementation process
• Lead new customers through implementations, ensuring their payroll and HR business processes are set up effectively
• Schedule weekly training call with the client, preparing clients for post-implementation self-sufficiency
• Simultaneously handle several client project plans in various stages and ensure timelines are being met to provide a positive onboarding experience
• Contribute to the evolution and improvement of the implementation process by providing feedback and sharing ideas that will increase partner satisfaction, drive efficiency and enhance the implementation process.
• Be a great teammate, always willing to help others and perform other duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree