Finance and Insurance (F&I) Manager

Tulsa•Tulsa, OK

About The Position

The Finance and Insurance (F&I) Manager is responsible for helping customers finance their vehicle purchase by working with lending agencies; they are also responsible for having a deep understanding of aftermarket options and warranties that can be purchased with the vehicle being sold. The Norton Family has been handling Oklahoma’s automotive needs since 1928, and we take pride in providing the best customer experience possible. There will be plenty of opportunities for growth, training and advancement. All you need is the same commitment to excellence we have for our customers! The physical requirements of the position are LIGHT to MEDIUM in intensity. Must be able to sit/stand/walk for long periods of time. Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely. Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing. Frequent – Repetitive motion. Occasional – Balancing, kneeling, crouching, pushing, pulling, and lifting up to 20 lbs. This position is subject to inside and outside environmental working conditions including but not limited to temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operation an auto dealership. Jim Norton Auto Group maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicant federal, state or local laws.

Requirements

Prior automotive F&I experience preferred
Excellent communication and customer service skills
Professional appearance and strong work ethic
Knowledge of regulatory and compliance requirements
Ability to work within a fast-paced environment

Responsibilities

Develop a comprehensive menu selling process to maximize the finance department’s overall profitability and product penetration
Track portfolio with lenders
Review and inspect the flow of the department’s paperwork daily to ensure timely turnaround on all deals
Ensure all deals are fully compliant with local, state, and federal guidelines
Demonstrate commitment to supporting the sales department in achieving its goals
Be an example of professional morals, ethics, and excellent customer service
Work closely with sales team on enforcement of proper selling methods