File Clerk

YWCA Chicago•Addison, IL

42d•$28,000 - $30,000•Onsite

About The Position

The file clerk oversees all records for the Child Care Assistance Program (CCAP). The file clerk will receive, record, and distribute client and provider documents. The file clerk also performs light clerical duties as required.

Requirements

The position requires well-developed organizational, problem-solving skills, and a high attention to detail.
Interactions with others require well-developed writing/oral communication skills.
Must be a proactive self-starter with a demonstrated ability to work independently and to handle multiple assignments and tasks.
A general knowledge of standard office practices and procedures is required, ability to communicate in a courteous, and professional manner are integral to the position.
High School diploma or GED is required, some College classes.

Responsibilities

Manage the record keeping process electronically for the Child Care Assistance Program.
Maintain proper filing of documents received for processing within contract compliance.
Prepare files for shredding and in accordance with IDHS guidelines.
Assist staff with retrieving documents as requested.
Accurately perform a variety of clerical duties including being back up for opening and processing mail, copying, faxing, filing, printing, scanning and data entry.
Correspond with clients and providers via email regarding general questions, case status, payments, and document generation.
Enter childcare provider payment certificates in an accurate timely manner within contract compliance.
Report issues with provider payments: including entering supplements and submitting overrides.
Notating information in the childcare management system when issues occur.
Research and gather documentation for payment audits.
Other duties outside of the responsibilities of the position may be assigned, whether for a project, special needs task or other assignment.