FIFA Zone Coordinator

Windwalker Group•Boston, MA

2d•Onsite

About The Position

Windwalker Group is hiring two Zone Coordinators for the peak operational phases of the Boston 26 FIFA Fan Festival™. Zone Coordinators hold sector-level command authority within the venue and operate as part of the C3 command team. Each coordinator manages a defined zone of City Hall Plaza, overseeing Shift Supervisors and officers and coordinating directly with the Venue Security Manager.

Requirements

Minimum 3–5 years of managing large-accounts or major event security with at least 2 years in zone or sector command
Experience operating within an ICS/NIMS command environment required
Strong situational awareness and ability to manage multiple simultaneous priorities
Clear radio communication under operational conditions
Must pass a background check before deployment

Responsibilities

Hold command authority over all security within your assigned zone for each shift
Coordinate with the VSM, the other Zone Coordinator, and public safety liaisons throughout the shift
Receive Supervisor escalations and make real-time tactical decisions on coverage and incidents
Monitor your zone continuously and adjust officer positioning as crowd conditions change
Participate in C3 daily briefings and provide zone status updates throughout the shift
Manage entry lane throughput in coordination with FoH Supervisors to reduce queue wait times
Support long-game night operations when screener coverage is extended
Submit a zone report to the VSM at the end of each shift