FIFA CCTV Operator

Windwalker Group•Boston, MA

18h•$40•Onsite

About The Position

Windwalker Group is hiring CCTV Operators for the Boston 26 FIFA Fan Festival™. You will monitor all camera feeds from the C3 command center throughout your shift, providing real-time situational awareness to the command team. Three operators will rotate to maintain continuous coverage across all event hours.

Requirements

Minimum 2 years CCTV monitoring or security operations center experience
Proficiency with CCTV management software and multi-camera platforms
Strong observational focus — ability to monitor screens attentively for a full 12-hour shift
Clear, concise verbal communication under time pressure
Must pass a background check before deployment

Responsibilities

Monitor all active camera feeds across City Hall Plaza from the command center
Immediately report crowd anomalies, incidents, unauthorized access, or suspicious behavior to the command team
Support the Security Response Team by providing live video guidance during active incidents
Maintain a time-stamped monitoring log throughout the shift
Pan, tilt, and zoom cameras to priority areas as directed by Zone Coordinators or the VSM
Test all systems at shift start and report any camera faults to the C3 Lead
Follow footage preservation procedures for any incident requiring evidence documentation
Brief the incoming CCTV Operator fully at shift changeover