Field Technician (Westminster, CO)

T-Mobile•Westminster, CO

11d•$27 - $49

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Are you ready to join the Un-carrier movement? If so, our team is searching for an impactful Field Technician to join us in taking the next big leap forward! You should possess a balance of wireless industry exposure, coupled with the ability to be independent and cover a wide area of sites in our market. You will be a generalist, encompassing aspects of technical support, project management, and operational support while being a responsible teammate. We are a team that encourages innovation and advocates an agile and open approach, truly working and playing in the Un-carrier way!

Requirements

2+ yrs wireless experience, with a proven track record of success
Excellent verbal and written communication skills
Self-motivated; exhibits initiative in achieving company goals and objectives.
Basic leadership skills and ability to prioritize and complete multiple tasks.
Able to work both independently and in a team environment.
Strong attention to detail.
Flexibility with ever-changing environments and priorities.
Solves problems using creativity and innovation.
Basic operational knowledge and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems, and AI.
Flexible hours are a must. Day and night work are part of the job, as well as being part of an on-call rotation for the market, which includes weekends and holidays.
Applicant is to meet the minimum DOT medical standards under 49 CFR Part 391
Project Management (Required)
Team Collaboration (Required)
Critical Thinking or Problem Solving (Required)
Communication (Required)
Microsoft Office (Required)
High School Diploma or GED required.
At least 21 years of age to operate a company assigned vehicle
Legally authorized to work in the United States
Travel Required (Yes/No): Yes
DOT Regulated : DOT Regulated Position (Yes/No): Yes
Safety Sensitive Position (Yes/No): No

Nice To Haves

Associates Degree or Vocational/Technical Training Preferred.
ChatGPT and AI Systems (Preferred)

Responsibilities

Technical support : Provides technical support within the network and occasionally outside immediate team. Provides technical support in network performance initiatives, outage triage and resolution, and works to identify day-to-day improvement opportunities.
Project management : Manages smaller projects or portions of key projects or initiatives, providing accurate status and progress updates as requested by stakeholders.
Operations : Identifies and shares potential process improvements related to maintenance and repair activities and recommends them to Senior Technicians or management for consideration. Assists in creation of job aids, scopes of work, method or statement of procedure, and conducive tools working closely with their immediate peer group.
Continuous learning : Enrolls in and completes training requirements to stay current on existing and new systems and product in order to grow skills and to expand proficiency in alignment with organizational values and requirements.

Benefits

Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

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