Field Support Technician

California Closets • Arbutus, MD

5h • $25 - $25 • Onsite

About The Position

What We Offer:
Health insurance – Medical, Dental, and Vision
PTO days and paid holidays
401K retirement plan with company match
40 hours/week with overtime potential
Grow your career with us – many promotional opportunities are available!!
Job Description:
The core responsibility of the Field Support Technician is to conduct in-home customer visits for the purpose of measuring space and providing the job site survey for custom cabinetry while providing exceptional customer service.

Requirements

• 2+ years of experience construction, millwork industry related materials and hardware, and/or in the home renovations/improvement industry
• 1+ years of experience in the construction industry with knowledge of the installation practices for customized cabinetry solutions
• Strong communication, interpersonal and presentation skills
• Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc.)
• Proficient in math (i.e Fractions and unit measurements)
• Ability to provide an exceptional client experience aligned to the company values

Nice To Haves

• Millwork estimating experience preferred

Responsibilities

• Assess design against on-site specifications and report any necessary design change requirements to team members (Designers, Manufacturing, Install Team)
• Coordinate with our Design Consultants to provide concise measurements, photographs and data for the purposes of sale & design of custom project.
• Assist Design Consultant to pick up files and samples (hardware/finish samples) from the office for the measure purposes, as needed
• Conduct a re-measurement of project re-designs, as needed
• Create copies of CAD design when jobsite errors are found and indicate specification detail to support the designer with the necessary information to complete design revisions if necessary.
• Review proposal (CAD drawings) specifications to determine the projects’ scope of work identify possible challenges in installation of the job.
• Perform job-site surveys and create job-site plans for the installation team and communicate installation direction and expectations

Benefits

• Health insurance – Medical, Dental, and Vision
• PTO days and paid holidays
• 401K retirement plan with company match
• 40 hours/week with overtime potential
• Grow your career with us – many promotional opportunities are available!!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed