Field Supervisor

Phoenix Systems•Brentwood, TN

4d•$65,000 - $80,000

About The Position

The Field Supervisor is responsible for overseeing, mentoring, and increasing the efficiency of the installation team. Starting salary range is $65,000 to $80,000/year depending on experience. Anticipated start date of this position is May 11, 2026.

Requirements

Must have a minimum of 5 years field experience, preferably in residential or commercial audio/video installation
Strong personal management skills, dedication and organization required
Ability to focus on relevant issues and present information effectively either verbally or in writing
Ability to multi-task, complete assignments, and present work in a professional manner
Must be able to clear a background check and drug screening
Clear MVR required
Technical or Vocational related schooling is preferred

Nice To Haves

Technical or Vocational related schooling is preferred

Responsibilities

Responsible to improve efficiencies for the installation team, working in cooperation with the other field supervisors
Mentor and monitor progress and growth development of the field technicians
Subject matter expert (SME) with residential and commercial audio/video products including but not limited to automation systems, lighting control systems, security systems, networks, access control systems, and other low voltage products
Perform random spot check of installations, travel to field technician job site to observe and verify the technician is capable of performing work assigned to company standards
Act as the first level of support to troubleshoot and resolve escalated issues
Develop and help enforce a training program, working in collaboration with the leadership team to identify training topics and subsequent implementation of training for field technicians
Responsible for hands on assistance in the field as required by working with the technicians on a multitude of projects and scope of work that requires such assistance
Work closely with scheduling teams to help resolve conflicts and to ensure that the correct resources are allotted to any given project
Enforce compliance of company policies regarding vehicle maintenance, accident reporting, etc.
Handle after hours emergency service calls (as assigned on a rotation basis)
Perform other duties as assigned.

Benefits

Paid Time Off Program - Start accruing PTO your first week!
Eight Paid Company Designated Holidays
401(k) w/company match
Health, Dental and Vision Insurance options that start the 1st of the month after 60 days of employment
Short Term Disability Options
Long Term Disability Options
Employee Assistance Program
Life Insurance Options
Employee Discount
Free Alarm Monitoring
Take home vehicle
Gas/Vehicle Maintenance paid by company
Monday - Friday daytime work schedule
Positive work culture with opportunities for advancement and growth