Field Supervisor – MHSB/Crisis Services (Mobile Crisis Response)

Epic Health Partners•Richmond, VA

About The Position

The Field Supervisor – MHSB/Crisis Services provides direct oversight, training, and field-based support to Mobile Crisis Response (MCR) and MHSB staff. This role ensures clinical quality, compliance with DBHDS/DMAS standards, and operational efficiency in the field. The Field Supervisor works collaboratively with the Operations Coordinator (Toni) and the Program Licensed Clinicians to support staff performance, documentation compliance, and effective crisis intervention. This position serves as the primary bridge between field operations, clinical expectations, and documentation compliance , while maintaining structured administrative presence through required office hours.

Requirements

Education: Bachelor’s degree required (Master’s preferred) in: Counseling Social Work Psychology or related field
Experience: Minimum 2–3 years in crisis services or community-based behavioral health
Experience in Mobile Crisis Response strongly preferred
Demonstrated experience in staff training, supervision, or leadership
Credentials: QMHP required (QMHP/ QMHP-T)
LMHP (LPC, LCSW, LMFT) strongly preferred or actively pursuing licensure
Strong knowledge of crisis assessment, risk evaluation, and level of care determination
Proficiency in EMR systems (PIMSY preferred)
Understanding of Virginia Medicaid (DMAS) and DBHDS requirements
Excellent communication, coaching, and leadership skills
Ability to multi-task and problem-solve in high-pressure environments
Strong attention to detail and commitment to compliance