Field Services Technician 2

Cubic•Chicago, IL

13d•$21 - $29

About The Position

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Summary: The Field Services Technician 2 performs testing, repair, and maintenance of electronic equipment at field sites. This role involves operating and maintaining both digital and analog devices, troubleshooting to the board level, and supporting senior technicians. The position typically works under close supervision and guidance.

Requirements

Minimum of 2 years of relevant experience in equipment maintenance and repair.
Strong problem-solving skills and the ability to work independently in the field.
Ability to follow verbal instructions to service and maintain equipment
Strong verbal and written communication skills.
Excellent customer service and interpersonal skills.
Proficient in interpreting technical documentation.
Physically capable of lifting up to 50 lbs. and working in challenging environments (e.g., crowded public stations, extreme temperatures, noisy areas, extended standing, and stair climbing).
Flexibility to work on-call, weekends, or holidays as needed.
Ability to travel domestically and internationally as required.
Cubic’s commitment is to provide a safe, healthy, and productive environment for both its employees and the public who utilize our transportation products and services.
This is a safety sensitive position which requires that you submit to pre-employment drug and/or alcohol testing and random drug and/or alcohol testing during your employment with Cubic in accordance with the Department of Transportation (DOT) regulations.

Nice To Haves

Associate degree in Electronics or related technical field, or equivalent technical school training is preferred.

Responsibilities

Assist senior field technicians with equipment setup, installation, and servicing at field locations.
Support campaigns and equipment installations.
Recommend improvements to circuitry or installation specifications to simplify assembly and maintenance.
Professionally interface with customer agencies and maintain strong client relationships.
Diagnose and repair equipment malfunctions using hand tools, test equipment, schematics, and manuals to rework, repair and maintain equipment.
Maintain accurate records of maintenance activities in compliance with contractual obligations.
Collaborate with other technicians to resolve complex hardware issues.
Perform general maintenance, technical and semi-technical tasks not limited to electronics.
Interpret schematics, engineering drawings, wiring diagrams, and technical manuals.
Perform other duties as assigned.