Field Services Manager

Legacy Marketing•Chicago, IL

6d•$53,000 - $58,000•Hybrid

About The Position

Legacy is the leading brand experience agency driving growth through authentic human connections. We bring people and brands together through strategic, creative, and impactful experiences. In 20+ years as a creative-led independent agency, weve brought big thinking to life with unparalleled insights, enduring client partnerships, and unmatched executional excellence. We believe in working hard, creating great experiences, and having fun. Perennially listed in Event Marketer Magazines Top 100 It List and Promo Marketing Magazines Top Suppliers, we also have won multiple Ex Awards, Event Technology Awards and Pro Awards, among others. Experience is Everything. ROLE Award-winning, Chicago-based, brand experience agency is seeking a full-time Field Services Manager with strong organizational skills, broad team-management experience and an entrepreneurial attitude. This individual will oversee resources and lead cross-functional remote teams. The Field Services Manager will support client programs through efficient planning and execution of field marketing activities across priority markets. The ideal candidate will bring proven leadership experience and the ability to drive results in on and off-premise sampling programs in bars, nightclubs and retail environments.

Requirements

2-4 years of relevant field marketing experience
College degree required; focus in marketing, communications, hospitality preferred
Solid knowledge of the field marketing industry
Proficiency in Microsoft 365 Outlook, Teams, Sharepoint, etc
Experience using PINATA, preferred
Able and willing to work primarily with a spirits client and represent their best interests
Developed management, leadership and team-building skills
Exceptional communications skills
Must be 21+ years of age
Must be available to work non-traditional hours; able to respond quickly to evening and weekend calls, emails and unexpected situations

Responsibilities

Oversee agency field marketing programs, managing day-to-day operations to ensure goals are exceeded
Lead and coach a remote team of part-time field employees, ensuring optimal productivity, accurate scheduling, accurate reporting and high performance
Maintain and optimize multiple tracking platforms used to measure and influence field marketing activity
Foster positive team grown, strong culture and seamless communication between field teams and HQ
Support recruitment, interviewing and onboarding for both part-time and contract remote field staff; ideal candidates bring an established network of potential part-time hires in key markets
Contribute to the development and management of a comprehensive training program to ensure consistent high-quality performance across field employees
Assist in designing and improving operational processes, including inventory management, budget reconciliation, tracking systems and activation reporting
Manage local and HQ assets/inventory and coordinate shipping of field marketing materials
Partner with the Account Director and HQ Field team to ensure program goals are met; review event recaps, support regular reporting and assist in developing mid-year and program wrap reports

Benefits

$53,000-$58,000/Year - An employees pay position within the salary range is based on several factors including, but not limited to, relevant education, qualifications, experience, skills, seniority, performance & travel requirements.
Medical PPO & HMO options, Dental PPO and Vision PPO Insurance
No cost Employee Assistance Program through medical insurance provider
Company provided Life, AD&D and Long-Term Disability Insurance
Additional optional voluntary Life, AD&D, Disability and Accident Insurance
401K Retirement Savings Plan with company match
18 PTO days/year with increased PTO accrual rates after 3 years of service
Paid Holiday Schedule
Pre-tax Commuter and Parking Benefit
Pet Insurance discount
Hybrid Weekly Schedule (3 days in-office/2 days work from home)