Field Services Coordinator

Teledyne Technologies Incorporated • Portsmouth, NH

9d

About The Position

The Field Services Coordinator (Oil & Gas Focus) supports the planning, scheduling, and execution of field service activities for Teledyne DGO’s high‑reliability interconnect and subsea solutions. This role ensures smooth coordination between customers, field technicians, engineering, operations, and logistics teams. The coordinator oversees service requests, dispatching, travel arrangements, documentation, and compliance requirements for oil and gas industry field operations. The position requires strong communication skills, attention to detail, and the ability to support fast‑paced and time‑critical service needs.

Requirements

• Associate degree or equivalent experience in operations, logistics, business, or technical field.
• 2+ years of experience in field service coordination, scheduling, operations, or dispatching.
• Experience supporting oil and gas, subsea, offshore, or industrial field service operations.
• Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.
• Excellent verbal and written communication skills.
• Proficiency with MS Office; experience with ERP/service management tools preferred.
• Ability to work with urgency, meet deadlines, and support off‑hour or emergency service needs.

Nice To Haves

• Experience coordinating offshore service deployments or subsea equipment projects.
• Knowledge of industry compliance standards (BSEE, OSHA, SafeGulf/SafeLand, HUET, TWIC).
• Prior experience in manufacturing, engineering services, or technical dispatch operations.
• Familiarity with Teledyne products or similar high‑reliability interconnect systems.

Responsibilities

• Serve as the primary point of contact for scheduling and coordinating oil and gas field service projects.
• Receive, review, and process incoming service requests, ensuring accurate scope definition and resource allocation.
• Assign and dispatch field service technicians based on skills, certifications, availability, and customer/job requirements.
• Prepare work orders, job packets, service instructions, and required documentation for field teams.
• Coordinate all travel logistics including flights, lodging, transportation, equipment shipments, and site access requirements.
• Maintain service schedules, job trackers, resource calendars, and communication logs.
• Ensure field personnel have all required safety certifications (e.g., HUET, SafeGulf/SafeLand, TWIC) and appropriate PPE.
• Support customer onboarding requirements including safety documents, site forms, and compliance submissions.
• Track job progress, technician time, travel, materials, and service deliverables for accurate billing and reporting.
• Maintain detailed records in service management and ERP/MRP systems.
• Assist with quoting and cost estimates for service work, mobilizations, and maintenance activities.
• Facilitate communication among customers, engineering, quality, production, and field teams to resolve issues efficiently.
• Support continuous improvement of field service documentation, processes, and performance metrics.
• Provide after‑action follow‑up, customer feedback collection, and closure of service tickets.
• Ensure adherence to Teledyne quality management system and oil and gas regulatory standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees