Field Services Coordinator

KattsafeWhitestown, IN
3dOnsite

About The Position

Responsible for coordinating and maintaining accurate schedules for Kattcare Technicians, Subcontractors, Kattcare Training Programs, Field Verifications and Project Deliveries. The Field Services Coordinator ensures efficient use of field resources, timely project execution, accurate time tracking, and alignment between field operations and project management. This role supports operational excellence by maintaining clear communication, verifying field schedules, and ensuring all scheduling activities meet Kattsafe and Kattcare standards. Reports To Project Manager

Requirements

  • Minimum 2 years’ experience in scheduling, coordination, or administrative support within construction, service, or field operations
  • Strong organizational and time‑management skills with the ability to manage multiple schedules simultaneously
  • Excellent communication skills with the ability to coordinate across field teams, subcontractors, and management
  • Proficiency in Microsoft Office Suite and scheduling/time‑tracking systems; ERP experience preferred (INFOR a plus)
  • High attention to detail and accuracy, particularly with time sheets and schedule verification
  • Ability to work independently while supporting team‑based project execution
  • Strong problem‑solving skills and adaptability in a fast‑paced environment

Nice To Haves

  • ERP experience preferred (INFOR a plus)

Responsibilities

  • Coordinate delivery schedules to support project timelines
  • Schedule Kattcare Technicians for field work and service assignments
  • Collect, review, and process technician time sheets for accuracy and completeness
  • Perform schedule field verifications to ensure planned vs. actual alignment
  • Schedule subcontractors in coordination with Project Managers and project requirements
  • Coordinate scheduling of Kattcare Technicians and subcontractors for Kattcare training programs
  • Develop, maintain, and update daily, weekly, and project‑based schedules for Kattcare Technicians and subcontractors
  • Coordinate delivery schedules to ensure materials, equipment, and personnel are aligned with project needs
  • Communicate schedule changes clearly and promptly to field teams, subcontractors, and internal stakeholders
  • Track, collect, and verify technician time sheets, resolving discrepancies prior to payroll processing
  • Assist with Administration Support, including booking flights, rental vehicles, hotels as needed
  • Conduct schedule field verifications to confirm attendance, job start times, and completion status
  • Coordinate technician and subcontractor availability for Kattcare training sessions and certifications
  • Work closely with Project Managers to support project execution and resource planning
  • Maintain accurate scheduling and time records within ERP and internal systems
  • Identify scheduling conflicts or resource constraints and proactively recommend solutions
  • Ensure scheduling practices align with Kattsafe and Kattcare operational standards
  • Other duties as assigned to support departmental and company goals
  • Live Kattsafe’s core values.
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