Field Service Technician

CHS, Inc.•Lidgerwood, ND

14d

About The Position

CHS Dakota Plains Ag in Lidgerwood and Gwinner, ND is looking for a Field Service Technician to join our team! This individual would be responsible for doing propane installs and repairs as well as deliver propane. The ideal canddiate would have a Class A or B CDL with hazmat endorsement or willing to obtain (we can help) and have some mechanical knowledge. This is a M-F position with overtime potential in the spring and fall. Join our team today!

Requirements

Class A or B CDL

Nice To Haves

Strong customer service skills
Ability to read, write, and communicate in English
Experience with power tools and other tools needed to complete work related to LP service work
CETP certifications or ability to obtain
Hazmat endorsement or ability to obtain
Ability to work additional hours and be on-call as needed

Responsibilities

Working under general direction, increase propane sales through door-to-door sales, marketing programs, customer referrals, and telemarketing.
Grow and maintain current market share through prompt delivery of all products and regular communication with current customer base.
Make proper recommendations of propane and services to customers and promote CHS products and services.
Perform propane and equipment installation, repair and delivery work as required by local, state, and federal regulations.Invoice all products and services accurately as they are delivered or sold.
Promptly handle all customer complaints with follow-up ensuring complaint resolution.
Ensure all daily paperwork is accurate and complete.
Participate in increasing departmental efficiency and reducing operational costs.
Adhere to CHS pricing, credit, inventory and safety policies.
Promote and enhance CHS’s image by supporting and advocating compliance with sales programs, management policies, and operating procedures.
Support a strong safety culture and follow all safety policies, procedures and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
Perform other responsibilities as needed or assigned.