Field Service Technician

Classet•Birmingham, AL

13d•$23 - $25•Onsite

About The Position

OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment in the field. This role is ideal for a mechanically inclined, safety-focused professional who enjoys troubleshooting and working independently. As a technician, you will be the front line of service, ensuring critical systems such as POS equipment, alarms, and security devices operate efficiently across client locations.

Requirements

Mechanical aptitude and troubleshooting skills
Ability to work independently and be a strong problem-solver
Strong attention to safety and adherence to safety protocols
Willingness to participate in a 24/7 on-call rotation
Ability to travel 30–40% overnight
Good driving record
Proficiency with computers and smartphones

Nice To Haves

Experience with POS systems (Verifone, NCR)
Experience with alarm systems
Experience troubleshooting and repairing electro-mechanical equipment
Ability to complete service requests professionally and efficiently
Ability to read and interpret work orders, manuals, and technical drawings
Experience using testing devices and hand/power tools
Willingness to support installations and upgrades in other regions

Responsibilities

Troubleshoot, inspect, repair, and replace electro-mechanical equipment
Service devices such as cash registers, coin changers, alarms, and POS systems
Diagnose equipment issues and implement effective solutions
Complete service requests and maintenance repairs in a timely, professional manner
Review work orders, manuals, and technical drawings
Utilize testing devices, hand tools, and power tools
Follow all safety protocols and company procedures
Participate in a 24/7 on-call rotation
Travel 30–40% overnight, including support for installations and upgrades
Maintain accurate documentation using company systems and mobile devices