Field Service Technician - Contract to Hire

Peak Systems • West Palm Beach, FL

1d • $18 • Onsite

About The Position

Need 1 resource (s) to perform Break & Fix work during 90-day contract-to-hire Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s) Technician will travel to each client’s location Mains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer Works under general supervision There will be overtime Minimum After training is complete, candidate will be added to the on-call rotation 7x24

Requirements

• Experience: 3+ years
• TOP 2 required skills: Large Format printer experience. LaserJet break fix experience.
• Candidates must be located Within the West Palm Beach area 10-15 miles
• Strong hardware break-fix experience.
• Large Format printer experience.
• LaserJet break fix experience.
• Strong PC break-fix experience.
• 3 years plus supporting Desktops, Laptops, and Printers.
• 3 years plus of customer service experience
• Reliable Transportation (This is a driving position – reimbursed accordingly)
• Able to work weekends, staggered or late shifts possibly including evenings and/or weekends
• Personable as they will be interacting with a wide range of users and environments
• Can work on a ladder of lift and are able to lift up to 50lbs.
• Able to work from a bent, crouched, or kneeled position
• Smartphone with tethering/hot spot capabilities (Reimbursed within Corporate Guidelines)
• Laptop
• Basic Hand Tools
• Possess a valid driver’s license

Nice To Haves

• Certifications or education: CompTIA A+, OEM Printer Warranty Certifications, OEM Laptop/Desktop Warranty Certifications preferred but not required
• Server experience would be a bonus

Responsibilities

• Perform Break & Fix work
• Maintain good customer focus meeting deadlines and service level agreements (SLA’s)
• Travel to each client’s location
• Maintain, analyze, troubleshoot, and repair Desktop, Laptop, Server and Printer
• Participate in on-call rotation 7x24 after training

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed