Field Service Technician (Entry Level) - Boston, MA

P&G•Boston, MA

19d•$29

About The Position

P&G Professional is the commercial division of Procter & Gamble focused on improving the lives of our consumers away from home. We provide the hospitality, foodservice, and long-term care industries chemical programs and solutions that keep their facilities clean and safe. The Senior Field Service Technician (FST) is a field based position working independently to install, troubleshoot, repair, and maintain our chemical dispensing equipment as well as other equipment used in commercial foodservice or laundry operations. The goal is to deliver exceptional service (not sales) in a way that delivers customer retention and superior customer service. This is a full-time position with Procter & Gamble that includes a competitive healthcare plan and retirement benefits. P&G Professional is expanding rapidly across North America and this position offers the opportunity to join a great company that can offer significant career opportunities as we continue to grow.

Requirements

Great work ethic and a willingness to learn new skills with provided training
Basic understanding in electronics, plumbing, maintenance or mechanical systems with the ability to troubleshoot with root cause analysis
Moderate working knowledge of appropriate tools, data, implements and service needs
Proficient in laptop and cell phone technology to include but not limited to Salesforce, Microsoft Word and Excel
Must have a valid driver’s license
Occasional overnight travel is required
Candidate must live in specified city
On-call Coverage which may include occasional weekends, holidays, and night shifts

Responsibilities

Install, troubleshoot, repair, and maintain our chemical dispensing equipment
Install, troubleshoot, repair, and maintain other equipment used in commercial foodservice or laundry operations
Deliver exceptional service (not sales) in a way that delivers customer retention and superior customer service