Senior Field Service Engineer - Boston, MA

Danaher • Boston, MA

5d • $42 - $46 • Remote

About The Position

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Shape the Future with Us! At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world. Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible. Learn about the Danaher Business System which makes everything possible. The Senior Field Service Engineer is responsible for customer satisfaction in all aspects of the job. Increased throughput, decreased downtime, regular Preventive Maintenance, regular upgrades as deemed by Leica Microsystems technical staff. A clear advocate for the customer (internal and external) and a steward for the company. This position reports to the District Service Manager and is part of the Life Sciences Service Organization. This position will work remotely to cover all New England, upstate New York with a high concentration of work in the Boston area. In this role, you will have the opportunity to:

Requirements

• associate’s degree in mechanical, electrical, biological science or military equivalent
• 1 year of computer literate (Microsoft Office Suite, Windows base networking) as well as Good Documentation Practices (GDP)
• Minimum 5 years of troubleshooting skills and ability to use documentation for the purposes of troubleshooting
• Local travel is required for this role daily
• Ability to travel overnight 40‐50% of the time. Territory includes all New England, upstate New York
• A valid passport or equivalent for travel into Europe
• Ability to lift 50 pounds

Nice To Haves

• 2 + years of prior field service experience in related field is preferred or military equivalent
• Bachelor's degree in science discipline or type of engineering degree
• Inventory Management, including but not limited to cycle counts updating car stock and returning aging inventory

Benefits

• Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info
• This position is eligible for a remote work arrangement in which you can work remotely from your home.
• This job is also eligible for bonus/incentive pay.
• We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees