Field Service Technician

Kelsan, Inc • Charlotte, NC

47d • Onsite

About The Position

Join a company that values your technical skills and puts you on the path to long-term success. Kelsan, a 4th-generation family-owned leader in distribution and equipment services, is seeking a Field Service Technician to support our growing customer base in the Charlotte area. This role focuses on servicing and maintaining pressure washers and floor care equipment for commercial clients across multiple industries.

Requirements

• Mechanical or electrical service experience preferred
• Valid driver’s license and clean driving record
• Strong troubleshooting and problem-solving skills
• Ability to work independently and manage time effectively
• Excellent communication and customer service skills
• Willingness to learn and grow within a supportive team environment

Nice To Haves

• Mechanical or electrical service experience preferred

Responsibilities

• Perform on-site service, maintenance, and repairs on pressure washers and floor care machines (e.g., scrubbers, vacuums, extractors)
• Diagnose mechanical and electrical issues and implement effective solutions
• Install new equipment and ensure proper setup and functionality
• Maintain accurate service records and communicate updates to internal teams
• Provide exceptional customer service and represent Kelsan professionally in the field
• Travel locally to customer sites using a company-provided service vehicle

Benefits

• Competitive pay and benefits package
• Medical, dental, vision, PTO, 401(k) with discretionary employer match
• Paid time off after just 30 days
• No evenings or weekends
• Family-owned culture with long-term stability and growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees