Field Service Technician - (Non I.T.)

KR WOLFE INC.Indianapolis, IN
13dOnsite

About The Position

Are you a hands-on problem solver who enjoys working with tools and tackling mechanical challenges in the field? We’re looking for a reliable and self-motivated Field Service Technician (FST) to join our growing team. This role involves installing, maintaining, and repairing non-IT healthcare equipment at various client locations, ensuring safety, functionality, and customer satisfaction. This is a non-IT, field-based role—perfect for those with experience in construction, low-voltage installations, light mechanical repair, or similar trades.

Requirements

  • High School Diploma or GED
  • 1+ year experience in a field service, maintenance, or hands-on trade role
  • Proficient with standard hand and power tools (drills, levels, etc.)
  • Comfortable working independently in customer-facing environments
  • Strong communication skills—both verbal and written
  • Working knowledge of Microsoft Office (Word, Excel, Outlook)

Nice To Haves

  • Background in construction, low-voltage systems, plumbing, or general maintenance
  • Familiarity with reading blueprints or installation guides
  • Prior experience working in healthcare or regulated environments

Responsibilities

  • Install, troubleshoot, and repair non-networked healthcare equipment at medical and commercial facilities
  • Use hand and power tools to install on a variety of surfaces including drywall, tile, and masonry
  • Read and interpret installation diagrams, blueprints, and equipment manuals
  • Maintain clean and organized work areas at all job sites
  • Serve as the primary onsite point of contact for client representatives
  • Communicate effectively with Field Managers, Team Leads, and clients throughout project execution
  • Identify and escalate project issues, inventory concerns, or site discrepancies in real time
  • Complete daily documentation including timecards, expense reports, service notes, and checklists
  • Capture and upload high-quality photos showing completed work and any noted issues
  • Submit sign-off forms and reports using company systems
  • Verify delivery and condition of parts and materials at each site
  • Report missing, damaged, or incorrect inventory before starting installations
  • Return unused or damaged units to proper packaging as required

Benefits

  • Supportive and safety-focused work environment
  • Opportunities for career growth and specialized training
  • Be part of a company that values craftsmanship, accountability, and professionalism
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