Field Service Technician I - Cheyenne, WY (4-Day Workweeks & Company Vehicle)

Veralto Corp. • Cheyenne, WY

51d • $30 - $32 • Remote

About The Position

At Hach (www.hach.com), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions. As part of our team and the broader Veralto network, you'll be part of a unique work environment where purpose meets possibility: where you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs, and where you'll have opportunities to foster your professional development and fuel your career growth. Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://www.hach.com/about-us The Field Service Technician I is responsible for the delivery of high-quality customer service, performing preventative maintenance, routine repair, and calibration/verification of Hach devices located at our customer sites. The customer base for this role is anticipated to be a combination of municipal (i.e., drinking and wastewater treatment facilities) and industrial (i.e., power plants and food and beverage plants). This position is part of the North America Field Service Team, based in Cheyenne, Wyoming (or within a two-hour radius) and will be remote. In this role, you will: Perform preventative maintenance, routine repair, and calibration/verification of instrumentation using established company standard work. Promotes a positive customer experience and serves as on-site customer contact for technical and service-related problems. Submits prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure. Executes administrative activities in support of service visits. Work in a wide variety of municipal and industrial settings, including but not limited to drinking water & wastewater treatment facilities, refineries, chemical manufacturing plants, food & beverage processing facilities, etc. Some applications may involve instrument servicing in NEC hazardous locations (Class I Division 2) 50-75% travel within a 2-hour radius of Cheyenne, WY. You can expect to have up to on average 1-3 nights away each week with company-paid accommodations and meals.

Requirements

• HS Diploma required; Associates/Technical degree preferred, or a combination of education and experience.
• Basic mechanical aptitude - experience with preventative maintenance and technical diagnostics/repair
• 2 or more years of field service experience and/or customer-facing roles preferred.
• You have a valid Driver's License and a clean driving record required.

Responsibilities

• Perform preventative maintenance, routine repair, and calibration/verification of instrumentation using established company standard work.
• Promotes a positive customer experience and serves as on-site customer contact for technical and service-related problems.
• Submits prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
• Executes administrative activities in support of service visits.
• Work in a wide variety of municipal and industrial settings, including but not limited to drinking water & wastewater treatment facilities, refineries, chemical manufacturing plants, food & beverage processing facilities, etc. Some applications may involve instrument servicing in NEC hazardous locations (Class I Division 2)
• 50-75% travel within a 2-hour radius of Cheyenne, WY. You can expect to have up to on average 1-3 nights away each week with company-paid accommodations and meals.

Benefits

• Training period: comprehensive 10-week training period - 8 weeks in the field working side by side with dedicated trainer & 2 weeks classroom-based training in Loveland, CO.
• 3 days off per week! After completion of training, your schedule will consist of 4 shifts per week at 10-hour days based on workload demand.
• Company car (maintenance/fuel paid for by us)
• Cell phone
• Corporate credit card.
• Full benefits starting your first day: including medical/dental/vision, 401(k) with company matching, PTO (up to 17 days a year)
• Hach Bonus: up to 6% of the yearly salary, paid out quarterly.
• Dedicated support staff to assist you in helping your customers.
• Many growth and development opportunities are available!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees