Field Service Technician (Can Seaming)

Barry-Wehmiller•Akron, OH

3d•$30 - $45

About The Position

The Field Service Technician is responsible for providing installation, commissioning, troubleshooting, repair, and customer training on BW Packaging’s Angelus/Continental/V-Series Can Seamer equipment. This role supports our global beverage, food, and craft markets and plays a critical part in ensuring customer uptime, equipment performance, and long-term product-line success. This is a high-impact position supporting one of the company’s most strategic and revenue-generating product lines.

Requirements

3+ years of field service, maintenance, or industrial machinery experience.
Strong mechanical aptitude; ability to read blueprints, schematics, and technical documents.
Valid passport and ability to travel domestically and internationally.
Ability to work independently in a remote/field environment.

Nice To Haves

Experience with canning lines, seaming equipment, food/beverage machinery, or high-speed automation preferred.
Ability to diagnose complex mechanical issues with minimal supervision.
Strong communication and customer-facing skills.
Angelus/Continental/V-Series Can Seamer experience (setup, teardown, tooling, seam evaluation).
Understanding of double-seam integrity requirements, tooling changes, and seam analysis.
Electrical/PLC fundamentals (basic troubleshooting, sensors, drives) a plus.
Experience working in breweries, food plants, or regulated production environments.

Responsibilities

Perform installation, start-up, testing, and commissioning of new can seamer equipment.
Diagnose mechanical, electrical, and operational issues on installed machines and implement corrective actions.
Conduct on-site audits, PMs, rebuilds, and changeovers to maintain peak machine performance.
Complete seam setup, measurements, and adjustments in accordance with Angelus/Continental/V-Series Can Seamer specifications.
Support customers with machine optimization, operational guidance, and best practices.
Provide accurate documentation, service reports, timesheets, and expense submissions in D365 (or current system).
Serve as the primary technical contact for assigned customer accounts.
Deliver on-site and remote troubleshooting with a focus on fast response and high customer satisfaction.
Train customer operators and maintenance personnel on machine operation, sanitation, change parts, and basic troubleshooting.
Escalate issues appropriately when engineering or product development support is required.
Work closely with Product Line Leaders, engineering, training, manufacturing, and sales teams.
Assist in developing service bulletins, SOP updates, and continuous improvement recommendations.
Participate in ride-alongs, in-house machine builds, pilot tests, and training of new FSRs.
Follow all company safety requirements, customer site rules, and OSHA standards.
Ensure machines are left in a safe, compliant, and fully operational condition after service work.