Field Service Technician

Saur Americas•Knoxville, TN

10h•$35 - $47•Onsite

About The Position

The Field Service Technician at Aqua-Chem responsibilities include providing on-site technical expertise and service during pre-and post- installation of water purification equipment for Aqua-Chem's diverse customer base. The individual will provide an ongoing interface with the customer and act as a technical consultant to assure our equipment operates both efficiently and economically, resulting in maximum operational uptime in our customer's facilities. The Field Service Technician is the face of Aqua-Chem to our customer, integral to meeting our customer satisfaction goals

Requirements

Must be U.S. Citizen
High School Diploma/GED; Required
Understanding of various water purification process operations
Understanding of hydraulic and pneumatic systems
Read and understand drawings, including Electrical Schematics, PFD's and P&ID's
Install, setup, and troubleshoot 4-20ma instruments and analog signals.
Demonstrated mechanical aptitude
Demonstrated ability to work within various customer environments, understanding that he/she is the face of Aqua-Chem to our markets.
Basic understanding of water chemistry
Experience with water purification equipment and processes
Demonstrated ability to be a self-starter, and able to adapt and change to given circumstances at customer facilities.
Must be able to travel up to 80% both domestically and internationally. Ability to obtain and keep a valid passport and Driver’s License
Must live within one hour from a major metro airport
Able to work overtime as required

Responsibilities

Provide technical service and support to our client base in their water production facilities
Solve technical problems related to water treatment equipment, and recommend solutions and/or modification to equipment or operational protocol as required
Preventative and scheduled maintenance, trouble shooting, and repairs
Performs most complex installations, repairs, troubleshooting, performance testing and/or modifications of equipment at job site.
Replacement and spare part sales support
Assigns, instructs and oversees customers (or subcontractors) in the performance of technical duties.
Maintains sound working relationships and liaison with customer's personnel to maintain the image of the Company and its products.
Conducts theoretical and practical customer specific training accompanied by Subject Matter Experts.
Must have ability to travel - generally by air and utilization of a rental car extensively for position (valid DL required)
Work within a team environment at customer facilities to solve operational issues, commission equipment, and provide consultative support.
Become a valued extension of the customer's team.
Other duties as assigned by Manager/Supervisor