Field Service Tech
About The Position
Join our team of dedicated professionals who provide services and operational support to award winning hospitals through roles in supply chain, IT and cybersecurity, clinical engineering, capital procurement, medical coding, project management and more. We provide services to clinically excellent community hospitals across the country that are dedicated to ensuring quality, compassionate care for every patient, every time. The Field Service Tech I – Biomed provides medical equipment services under supervision of BSI management. Primary duties include, but are not limited to, performing preventive maintenance inspections, installation support, testing, calibration, troubleshooting and maintenance on hospital equipment such as; maintenance support on general medical equipment, as needed. Collaborates and maintains positive relationships with customers and hospital staff & Administration. He/she is also responsible for the day to day operations that may also include; ensuring service documentation is complete, accurate and timely entered into the BSI work order management system, providing assistance to all other levels of technicians/engineers as needed in regards to trouble shooting repairs, willingness to be available for after hour service calls as directed by Manager, and representing BSI in front-line leadership tasks such as, but not limited to, Environment of care meetings/rounds. Pride and professionalism, as well as technical expertise, must be exhibited at all times for the success of all concerned. Maintains a department "culture" that is patient-focused and participates in teamwork, quality, integrity and professional growth upholding the Prime Healthcare Mission and Vision at all times. Provides a positive representation of Bio-Medical Services, Inc. by integrating core values into job performance. Travel approximately 100% of the time. This position involves traveling/providing coverage at different BSI accounts for extended periods. Travel approximately 100% of the time.
Requirements
- Associate’s degree in Biomedical Engineering/Electrical Engineering or equivalent with a minimum of 0-3 years’ experience servicing medical equipment.
- Ability to travel 100% of the time.
- Knowledge of TJC, DNV, HFAP, CAP, NFPA, CMS, HIPAA, other applicable standards and regulations required.
- High degree of self-motivation, commitment and integrity.
- Must exhibit a positive attitude and willingness to learn.
- Strong written and verbal communications skills.
- Strong computer skills (MS Office, Clinical applications, CMMS systems).
- Knowledge of principles and practices of electronics and biomedical engineering technology as applied to the calibration and repair of biomedical equipment.
- Ability to troubleshoot, read schematics and/or blue prints.
- Valid driver’s license required.
- Ideal candidate would be a quick-learner, open to working under challenges and able to project the needed confidence to carry out required tasks independently.
Nice To Haves
- OEM training certificates in specialty medical equipment preferred.
- Field related technical certifications (like A+, CBET, CRES or CLES) preferred.
Responsibilities
- performing preventive maintenance inspections
- installation support
- testing
- calibration
- troubleshooting and maintenance on hospital equipment such as; maintenance support on general medical equipment, as needed
- Collaborates and maintains positive relationships with customers and hospital staff & Administration
- ensuring service documentation is complete, accurate and timely entered into the BSI work order management system
- providing assistance to all other levels of technicians/engineers as needed in regards to trouble shooting repairs
- willingness to be available for after hour service calls as directed by Manager
- representing BSI in front-line leadership tasks such as, but not limited to, Environment of care meetings/rounds
- Maintains a department "culture" that is patient-focused and participates in teamwork, quality, integrity and professional growth upholding the Prime Healthcare Mission and Vision at all times
- Provides a positive representation of Bio-Medical Services, Inc. by integrating core values into job performance
Benefits
- paid time off
- a 401K retirement plan
- medical, dental, and vision coverage
- tuition reimbursement
- many more voluntary benefit options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
