Field Service Supervisor

Finning

3d • $120,000 - $130,000 • Onsite

About The Position

Join Finning and lead a high-performing team in delivering exceptional field service. This position offers opportunities to make a direct impact on safety, quality, and customer satisfaction. It provides a collaborative environment with strong leadership support, career progression and professional development opportunities, and a competitive wage and comprehensive benefits package. As a Field Service Supervisor, you’ll be ensuring safety compliance, mentoring technicians, and driving productivity. Your leadership will be key to maintaining operational excellence and fostering a culture of continuous improvement.

Requirements

• Minimum 2 years of experience leading teams.
• Strong understanding of safety standards and Human Organization Performance safety model.
• Financial acumen and strong business understanding.
• Knowledge of the National Safety Code and contamination control.
• Familiarity with Caterpillar product line and processes.

Nice To Haves

• Journeyperson certification in a relevant trade is an asset.
• Experience managing in a unionized environment is an asset.

Responsibilities

• Champion a healthy and safe work environment by enforcing safety standards and procedures.
• Conduct daily and scheduled review meetings (pre-job, mid-job, post-job).
• Ensure compliance through proper truck inspections and documentation.
• Perform in-person inspections to verify JHA controls are applied and updated.
• Recruit, mentor, and develop staff, providing regular performance feedback.
• Spend time in the field to monitor work scope and address technical issues promptly.
• Manage the repair process, including tooling, warranty, and inspection findings.
• Oversee technician productivity, allocate resources, and manage job progress.
• Communicate job changes and updates to technicians during mid-job reviews.
• Lead and participate in safety meetings.
• Conduct pre-job and post-job reviews with technicians.
• Monitor field operations and ensure compliance with safety and quality standards.
• Provide coaching and mentorship to team members.
• Track job progress and manage resource allocation.

Benefits

• Opportunities to make a direct impact on safety, quality, and customer satisfaction.
• A collaborative environment with strong leadership support.
• Career progression and professional development opportunities.
• A competitive wage and comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed