Field Service Supervisor

Finning

23h•$120,000 - $130,000

About The Position

Join Finning and lead a high-performing team in delivering exceptional field service. This position offers: • Opportunities to make a direct impact on safety, quality, and customer satisfaction. • A collaborative environment with strong leadership support. • Career progression and professional development opportunities. • A competitive wage and comprehensive benefits package. As a Field Service Supervisor, you’ll be ensuring safety compliance, mentoring technicians, and driving productivity. Your leadership will be key to maintaining operational excellence and fostering a culture of continuous improvement. The expected salary for this position is between 120-130K based on the candidates experience. Champion a healthy and safe work environment by enforcing safety standards and procedures. Conduct daily and scheduled review meetings (pre-job, mid-job, post-job). Ensure compliance through proper truck inspections and documentation. Perform in-person inspections to verify JHA controls are applied and updated. Recruit, mentor, and develop staff, providing regular performance feedback. Spend time in the field to monitor work scope and address technical issues promptly. Manage the repair process, including tooling, warranty, and inspection findings. Oversee technician productivity, allocate resources, and manage job progress. Communicate job changes and updates to technicians during mid-job reviews. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

Requirements

Minimum 2 years of experience leading teams.
Strong understanding of safety standards and Human Organization Performance safety model.
Financial acumen and strong business understanding.
Knowledge of the National Safety Code and contamination control.
Familiarity with Caterpillar product line and processes.
Permanent, full-time role.
Continuous 14 x 14 shift

Nice To Haves

Journeyperson certification in a relevant trade is an asset.
Experience managing in a unionized environment is an asset.

Responsibilities

Champion a healthy and safe work environment by enforcing safety standards and procedures.
Conduct daily and scheduled review meetings (pre-job, mid-job, post-job).
Ensure compliance through proper truck inspections and documentation.
Perform in-person inspections to verify JHA controls are applied and updated.
Recruit, mentor, and develop staff, providing regular performance feedback.
Spend time in the field to monitor work scope and address technical issues promptly.
Manage the repair process, including tooling, warranty, and inspection findings.
Oversee technician productivity, allocate resources, and manage job progress.
Communicate job changes and updates to technicians during mid-job reviews.
Lead and participate in safety meetings.
Conduct pre-job and post-job reviews with technicians.
Monitor field operations and ensure compliance with safety and quality standards.
Provide coaching and mentorship to team members.
Track job progress and manage resource allocation.