Field Service Sales Coordinator

Stanley Black & Decker, Inc. • Baton Rouge, LA

37d • Remote

About The Position

As a Field Service Coordinator, you'll be part of our Product Services Division working as a Field employee. You'll get to: Work with the Sales and Field End User Specialist to conduct effective end-user demonstrations and product knowledge events Gain operational experience by learning the different aspects of the Service Center including retail, back-end repair process, inventory management, and center profit and loss statements Servicing and Managing end-user accounts through strategic planning providing them with the best possible solutions for their business Supporting service repair marketing programs, bringing awareness to new products and accessories, and utilizing marketing programs to convert competitive products to take market share Responsible for growing the account base through aggressive prospecting for new customers in the market Promote All Stanley Black & Decker brands by effectively utilizing marketing programming, leveraging field resources to drive sales through distribution partners converting end users through product placement and safety training Regularly call on end-users to buy offices, and job sites within an assigned area, ultimately seeding products and driving end-user conversions Identify new sales opportunities, create, and deliver value-added offerings to key decision makers while maintaining and delivering profitable ROI for SBD Identify and execute SBD relationships with key end users, serve as liaison between product manager, market & all other SBD resources & teams

Requirements

• Bachelor's degree preferred
• Must have a minimum of 3-5 years of sales and customer service
• Experience with power tools and construction
• Willingness to travel up to 80% within the specified sales territory and potentially outside of territory. May need to travel up to two weeks at a time
• Experience with Point of sales and entering purchase orders

Responsibilities

• Work with the Sales and Field End User Specialist to conduct effective end-user demonstrations and product knowledge events
• Gain operational experience by learning the different aspects of the Service Center including retail, back-end repair process, inventory management, and center profit and loss statements
• Servicing and Managing end-user accounts through strategic planning providing them with the best possible solutions for their business
• Supporting service repair marketing programs, bringing awareness to new products and accessories, and utilizing marketing programs to convert competitive products to take market share
• Responsible for growing the account base through aggressive prospecting for new customers in the market
• Promote All Stanley Black & Decker brands by effectively utilizing marketing programming, leveraging field resources to drive sales through distribution partners converting end users through product placement and safety training
• Regularly call on end-users to buy offices, and job sites within an assigned area, ultimately seeding products and driving end-user conversions
• Identify new sales opportunities, create, and deliver value-added offerings to key decision makers while maintaining and delivering profitable ROI for SBD
• Identify and execute SBD relationships with key end users, serve as liaison between product manager, market & all other SBD resources & teams

Benefits

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your wellbeing.
• Discounts on Stanley Black & Decker tools and other partner programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Machinery Manufacturing