Field Service Coordinator

Hugg & Hall • Jonesboro, AR

2d • Onsite

About The Position

Field Service Coordinators function as part of the Service Administration team and are responsible for facilitating field service activities. In this role, you will: Assign and Dispatch Field Service Technicians to various customer locations for equipment repair and maintenance. Monitor Assigned Field Service Technicians daily activities, including tracking job statuses and recording response times. Perform Service Data Entry, ensuring all details are input into the correct systems with accuracy.

Requirements

• Minimum 3 years' experience in dispatch and/or service administration in the service industry.
• Strong written and verbal communication skills
• Accurate and efficient
• High School Diploma or equivalent

Responsibilities

• Assign and Dispatch Field Service Technicians to various customer locations for equipment repair and maintenance.
• Monitor Assigned Field Service Technicians daily activities, including tracking job statuses and recording response times.
• Perform Service Data Entry, ensuring all details are input into the correct systems with accuracy.

Benefits

• Competitive Compensation
• Insurance (Medical, Dental, Vision, and Life Insurances and several supplemental benefits)
• Generous PTO Plan
• Paid Holidays
• 401k with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees