Field Service Representative

Miller Electric Company•Jacksonville, FL

11d

About The Position

We design, install, and maintain advanced electrical systems. Our expertise spans traditional electrical contracting, security solutions, audio-visual integration, wireless networking, and building management systems. Job Summary The Miller Electric Field Service Representative will report directly to the project leader. This is a client-facing role that requires the ability to build relationships both in and out of the office. The core responsibility as a Field Service Representative is to self-perform, manage, coordinate and execute electrical maintenance projects and work efforts.

Requirements

3+ years as OEM or Facility maintenance person
Face to face customer service experience
Excellent oral and written communication skills
Commitment to developing time management and organizational skills
Good work ethic and willingness to learn new methods.
A valid US Driver's License with a satisfactory record.
Physical dexterity- able to lift 60 lbs.
Willingness to travel as necessary
Excellent troubleshooting skills

Nice To Haves

Experience working in the electrical preventive maintenance field
5+ years of Electrical preventive maintenance experience is preferred.
IR scanning certification
Prior experience working as a OEM technician
Prior experience as an electrician or maintenance technician
Prior experience managing and coordinating vendors

Responsibilities

Maintenance of electrical systems, such as 3 phase, UPS, Automatic transfer switches, generators, static switches, power distribution systems
Build vendors relationships
Assist in creation of Change Management Forms and Methods of Procedure (MOPs)
Troubleshooting electrical systems using array of test equipment
Working to NFPA standards
Maintain communication with office personnel via email or cell communication
Participate in training allowing you to grow and develop as a professional.
Reading of blueprints and technical diagrams
Follow all company safety procedures such as LOTO
Training of less experienced employees
Knowledge of primary and secondary injection of circuit breakers
Ability to read trip curves
Knowledge of insulation resistance testing (megger)
Knowledge of low resistance testing (Ductor)
Testing of transformers single and three phase (TTR)
PLC Experience
Ability to read electrical drawings (one line, three-line, control schematic, wiring diagram)
Start up and commissioning experience
VFD’s, softstarts, motor control knowledge
Programming of communication devices
IR scanning experience
Ability to create detailed job findings
Understanding of different communication protocols
Ability to read and implement co-ordination studies
Willing to undertake further training