Field Service Manager

Baseline Energy Services•Oklahoma City, OK

14h

About The Position

The Field Service Manager will be responsible for overseeing equipment repairs, maintenance, and field activity of the Carlsbad, NM Field Service team. This role will lead the operation and provide guidance and direction to our team of Field Service Technicians. It is estimated that most of your time will be spent on management functions as well as reviewing and solving mechanical performance issues of company-owned equipment, meeting with customers at various locations, and in the field or shop assisting team members as necessary.

Requirements

Minimum 2+ years’ experience leading a team of technicians in oilfield service or similar industry
7+ years of mechanical experience and/or certification from trade school
Expert knowledge of natural gas power generation products or similar rotating equipment
Superior ability to identify complex technical issues and solutions for various engine types and trains and/or translates to others through strong communication
Demonstrated ability to lead a team made of up highly skilled Technicians and Mechanics
Conducts inspections, repairs engine failures, repairs mechanical and electrical systems malfunctions and replaces parts & components
Repairs, troubleshoots, maintains, and is responsible for run time, mechanical, and electrical systems of natural gas generators
Can make a reasonably good decision quickly; with confidence and guide other task management and team performance with high standards
Determines how long repairs will take and sets/changes other schedules as needed and anticipates problems

Nice To Haves

Ideal candidate would have extensive background in oil and gas operations, oilfield service, equipment rental, heavy equipment, or related industry

Responsibilities

Provide daily planning, managerial and technical support to Field Service Technicians and other employees as necessary
Plan and coordinate repairs, scheduled maintenance, and troubleshooting of generators
Assist Operations Management with planning, communicating, and completing planned maintenance for your assigned region
Coordinate and be present for generator start-ups. This position will act as the point-of-contact for customers if any issues arise during start-up or ongoing maintenance. This includes pre-job testing, delivery, parts, labor, and customer coordination.
Manage, develop and provide very clear expectations for your assigned team; this will include the day-to-day operations, safety, long term development, and human resource-related functions of your team (addressing disciplinary and performance issues, reviews, etc.)
Assist with keeping generator spare parts and PM kits in stock in your assigned region and for your team within acceptable inventory variance.
Assist with monitoring and updating the electronic logs, Parts and PM list, and other shared databases. Ensure all activity is tracked and submitted timely by Field Service team.
Regularly drive a company vehicle to visit customer sites
Communicate professionally, efficiently, and frequently with customers (production foreman, pumpers) when issues arise
Always maintain and promote safe working habits in accordance with Baseline, customer, and industry HSE standards to uphold Baseline’s culture of safety Move this bullet to TOP of priorities
Baseline service trucks inventory and care, driving safety, and Team Member movements throughout each day will be closely managed.
Work Request details, parts and labor accounting should be balanced daily.