Field Service Intern - New York, New York

Vertiv • New York, NY

5h • Onsite

About The Position

At Vertiv, we design, manufacture, and service the mission-critical
infrastructure technologies for vital applications in data centers,
communication networks and commercial and industrial environments. We are the
trusted Service Provider for 70%+ of Fortune 500 companies, including
industry-leading data centers and providers of colocation and cloud service.

Why Vertiv is the best company for Field Service professionals:

Vertiv is an industry leader in Technology and Services with a best-in-class
Customer Service and Safety culture
Company leaders have many years of hands-on Field Service experience in this
industry and many others
Tremendous focus is placed on employee technical and leadership development
Technical Training takes place in our state of the art Training Academy or
Regional Training Center with a strong focus on immersive, hands-on learning
Competitive benefits include: Company vehicle, smartphone, laptop, personal
protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, &
Generous PTO/Vacation Plan, Medical, Vision & Dental & more
Abundant technical resources including 24/7 Technical/Factory Support and
technical online libraries of product documentation, work instructions, and
self-help troubleshooting guides
Company-wide commitment to promoting a strong work/life balance
An employer-of-choice for Veterans with technical backgrounds

The Field Service Technician Intern is primarily responsible for assisting with
scheduled and remedial (break-fix) service on Small to Medium UPS, Power
Distribution Units & Battery system products (2-120KVA) serviced by Vertiv,
commensurate with appropriate classroom and on-the-job training.  The Field
Service Technician Intern will shadow team members to gain hands-on experience. 
 

Requirements

• Currently enrolled in a related degree program
• High School or Vocational School Diploma
• Interpersonal and Administrative Skills
• Communicate professionally and respectfully in both written and verbal forms
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Travel to customer sites as required
• Flexible schedules (weekends and evenings)
• Valid driver’s license
• Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check.

Responsibilities

• Assist with service tasks as assigned and as per company policies and procedures
• Capable of working under direct supervision upon training completion
• Communicate with customers onsite, giving basic updates on progress
• Operate in a safe manner in accordance with published safety guidelines
• Must wear appropriate PPE as per company guidelines and accordance with job duties
• Report all work related accidents or injuries within 24 hours to the appropriate personnel.
• Complete accurate and timely administrative tasks and support service report generation per company guidelines
• Maintain company property (PPE, test equipment, laptop, etc.) per company policies

Benefits

• Opportunity to gain practical hands-on experience in a field service environment
• Mentorship from experienced field service technicians
• First hand exposure to mission critical infrastructure
• Professional development and training opportunities

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees