Field Service/Installation Technician

Benco Dental • New York City, NY

2d • Remote

About The Position

The Field Service/Installation Technician is a vital part of Benco Dental, providing hands-on support to customers. Service Technicians are independent team players who are customer-focused. As a Service Technician, you will offer solutions to clients that extend beyond repairs and maintenance, aiming to drive dentistry forward. Benco Dental offers career development opportunities and a strong sense of accomplishment. This position is a field-based / territory-based / virtually-based / remote-based role that does not require consistently reporting to a physical Benco location.

Requirements

• Computer proficiency, including knowledge of Windows-based programs
• Organizational skills
• Problem solving skills
• Exceptional communication skills
• High School Diploma or equivalent
• Valid driver’s license and clean driving record
• Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
• Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds
• Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
• Able to work in tight spaces
• Frequent travel to customer sites (daily)

Nice To Haves

• Bio-Medical (dental) Device repair experience
• Mechanical or Technical experience/education
• Electrical experience
• Customer service experience
• Military experience
• Software/hardware experience
• Pneumatics experience
• HVAC experience
• Technical training in the bio-medical or electronics field

Responsibilities

• Providing maintenance and repair services out in the field
• Training staff on using equipment
• Training customers on using equipment

Benefits

• Excellent Compensation Packages
• Medical, Dental and Vision Benefits Effective on Day 1
• 401k Package
• Paid Time Off Program
• Profit Sharing
• Associate Discounts
• Community Giveback Programs
• College Tuition Savings Program
• Caring Family Culture Toward all Associates
• Certified as a FORTUNE Great Place to Work
• Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
• Career development
• Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees