Field Service Engineer

Sterling Fab Tech•Dallas, TX

2d•$85,000 - $150,000•Remote

About The Position

We are looking for a Field Service Engineer to join our team and assist with the technical support, installation and repairs / technical service of CNC Machine Tools for our customers. These machines include 2D and 3D Lasers, Press Brakes, Automatic Laser Welders, Punches, 3D Printers, Plasma Cutters, Plate Rolls, Automation/Material Handling systems and similar equipment. After a thorough technical onboarding and training program, you will: Support the overall technical needs of our customers and sales team. Provide customers with the details on facility requirements needed to successfully install machines they purchase and assist in the preparation of the installation site. Be on-site for machine deliveries to ensure equipment condition and proper placement. Install machines and accessories at customer sites, including all necessary assembly, leveling, aligning, adjusting, calibrating, wiring, and commissioning of machines and accessories. Troubleshoot and repair mechanical, electrical, software and other equipment. Provide training to customers on functions and proper use of equipment and accessories. Visit existing customers to ensure they are satisfied with machine tools after installation.

Requirements

You are located in California or Nevada. Although this is technically a remote position, you must live one of these areas as that is the primary territory you will be working in.
You have experience in troubleshooting and repairing mechanical, hydraulic, pneumatic, electrical, controls and/or network systems.
You are able to precisely read and follow blueprints and electrical schematics.
You maintain a positive, professional attitude along with the ability to communicate in a professional manner with both technical and non-technical individuals. You will occasionally interface with clients at the management level, and our manufacturers are global suppliers; therefore, a high level of professionalism is expected.
Are a highly motivated, self-starter that takes initiative and works well independently and with others.
Up to 90% travel may be required for this position.

Responsibilities

Support the overall technical needs of our customers and sales team.
Provide customers with the details on facility requirements needed to successfully install machines they purchase and assist in the preparation of the installation site.
Be on-site for machine deliveries to ensure equipment condition and proper placement.
Install machines and accessories at customer sites, including all necessary assembly, leveling, aligning, adjusting, calibrating, wiring, and commissioning of machines and accessories.
Troubleshoot and repair mechanical, electrical, software and other equipment.
Provide training to customers on functions and proper use of equipment and accessories.
Visit existing customers to ensure they are satisfied with machine tools after installation.