Field Service Engineer - Southwest Region - US Remote

Motorola Solutions•Riverside, CA

8d•Remote

About The Position

Position is remote but will require frequent travel to customer and installation locations throughout North America. Responsibilities/Expectations: The Video Systems Engineer will responsible for designing and implementing complex video surveillance solutions including, Video Management Systems, PSIMs, IP Surveillance Cameras, LPR cameras, IP networks, DVR’s, Servers, Workstations, Storage, hardwired and fiber communication systems, and RF wireless communications. This involves: Working with Sales, Operations and Project Managers, to complete site walks to determine specific client needs and scope. Develop and maintain engineering designs, diagrams, and bill of materials. Assist with proposal generation Accurately estimate project engineering time effort. Provide technical support and advice to PM and Installation teams. Create project specific install plans, scope documents, and test plans Configure, integrate, and troubleshoot equipment as required; provides support and assistance to third parties for sub-contracted activities. Act as external liaison for customers’ general contractors, subcontractors and trades people as needed during the implementation and support phases. Provide customer and peer training Delivering professional presentations.

Requirements

High School diploma, Technical Certificate, Associates, or Bachelor's degree, or 3+ years of experience in one of the following: Video System Integration, Network Engineering, System Engineering or Wireless Communications experience required.
Must be able to obtain a background clearance as required by our government customers.

Nice To Haves

Experience deploying outdoor Point-to-Point and Point-to-Multi-Point wireless solutions.
Strong organization, project management and communication skills
Experience, good understanding, and working knowledge in IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS)
Working knowledge or certification for one or more top VMS (Video Management System) applications in the market Avigilon, Genetec, OnSSI, Milestone, etc
Certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar
Working knowledge or certification from one or more cameras manufactures Vigilant, Avigilon, Pelco, etc.
Experience directly working with end-user customers is desirable
Excellent communications skills and the ability to present complex topics to non technical audiences.
Self motivated and able to maintain focus in a pressured environment
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Responsibilities

Working with Sales, Operations and Project Managers, to complete site walks to determine specific client needs and scope.
Develop and maintain engineering designs, diagrams, and bill of materials.
Assist with proposal generation
Accurately estimate project engineering time effort.
Provide technical support and advice to PM and Installation teams.
Create project specific install plans, scope documents, and test plans
Configure, integrate, and troubleshoot equipment as required; provides support and assistance to third parties for sub-contracted activities.
Act as external liaison for customers’ general contractors, subcontractors and trades people as needed during the implementation and support phases.
Provide customer and peer training
Delivering professional presentations.