Field Service Engineer (IOMS/GIRMS) Central US Region
About The Position
Join our team at Thermo Fisher Scientific and contribute to critical scientific research and innovation. As a Field Service Engineer III, you'll provide expert installation, maintenance, and repair services for sophisticated analytical and microscopy equipment (IOMS, GIRMS). Working with advanced technology, you'll deliver outstanding technical support while building strong relationships with customers across research institutions, universities, and industrial facilities. You'll resolve complex issues, conduct preventive maintenance, and train users to ensure optimal system performance. This role offers excellent opportunities for professional growth and development within an organization dedicated to serving science.
Requirements
- Advanced degree plus 5 years of experience, or bachelor's degree plus 5 years of experience installing, troubleshooting, repairing and calibrating sophisticated analytical instruments, e.g. IOMS, GIRMS
- Ongoing technical training and certifications required
- Demonstrated expertise with ultra-high vacuum systems, high voltage electronics, and complex electro-mechanical systems
- Strong diagnostic and problem-solving abilities for hardware and software issues
- Excellent interpersonal communication skills and proven ability to build positive customer relationships
- Professional working proficiency in English; additional languages beneficial
- Ability to read and interpret technical documentation, schematics, and engineering drawings
- Proficiency with Windows operating systems, networking, and standard business software
- Valid driver's license and ability to travel 25-50%
- Physical ability to lift up to 50 lbs and work in laboratory environments
- Must follow all safety protocols and be able to work in cleanroom environments when required
Nice To Haves
- Preferred Fields of Study: Electronics, Physics, Engineering, Computer Science, Chemistry or related technical field
- Experience mentoring and training others preferred
- Availability to respond to urgent customer needs
Responsibilities
- Provide expert installation, maintenance, and repair services for sophisticated analytical and microscopy equipment (IOMS, GIRMS)
- Deliver outstanding technical support while building strong relationships with customers across research institutions, universities, and industrial facilities
- Resolve complex issues
- Conduct preventive maintenance
- Train users to ensure optimal system performance
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
