Field Service Engineer (IOMS/GIRMS) Central US Region
About The Position
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Join our team at Thermo Fisher Scientific and contribute to critical scientific research and innovation. As a Field Service Engineer III, you'll provide expert installation, maintenance, and repair services for sophisticated analytical and microscopy equipment ( IOMS , GIRMS ). Working with advanced technology, you'll deliver outstanding technical support while building strong relationships with customers across research institutions, universities, and industrial facilities. You'll resolve complex issues, conduct preventive maintenance, and train users to ensure optimal system performance. This role offers excellent opportunities for professional growth and development within an organization dedicated to serving science. TERRITORY & TRAVEL: Ideal candidate will live in the central US, e.g. Illinois, Indiana, Iowa, Wisconsin, Minnesota. There will be up to 100% travel within territory.
Requirements
- Advanced degree plus 3+ years of experience, or bachelor's degree plus 5+ years of experience installing, troubleshooting, repairing and calibrating sophisticated analytical instruments, e.g. IOMS , GIRMS
- Ongoing technical training and certifications required
- Demonstrated expertise with ultra-high vacuum systems, high voltage electronics, and complex electro-mechanical systems
- Strong diagnostic and problem-solving abilities for hardware and software issues
- Excellent interpersonal communication skills and proven ability to build positive customer relationships
- Professional working proficiency in English; additional languages beneficial
- Ability to read and interpret technical documentation, schematics, and engineering drawings
- Proficiency with Windows operating systems, networking, and standard business software
- Valid driver's license and ability to travel
- Physical ability to lift up to 50 lbs and work in laboratory environments
- Availability to respond to urgent customer needs
- Must follow all safety protocols and be able to work in cleanroom environments when required
Nice To Haves
- Experience mentoring and training others preferred
Responsibilities
- Provide expert installation, maintenance, and repair services for sophisticated analytical and microscopy equipment ( IOMS , GIRMS )
- Deliver outstanding technical support while building strong relationships with customers across research institutions, universities, and industrial facilities.
- Resolve complex issues, conduct preventive maintenance, and train users to ensure optimal system performance.
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
