Field Service Engineer

Kalmar • Durham, NC

6d • $80,000 • Remote

About The Position

BROMMA is a division of Kalmar, operating under its own brand. BROMMA has been the leading manufacturer of crane spreaders ever since its formation in the 1960s. Today we have, by far, the highest market share of the world's spreader suppliers. In fact, our market share is higher than all our competitors' combined. Today, we manufacture close to 2,000 spreaders of all types every year and our spreaders are currently in use in 99 of the top-100 ports world- wide. BROMMA sales and service network has a wide-reaching footprint. We are present with own sales offices on all continents, and with an extensive network of agents, we are able to support customers in every country in the world. More information about BROMMA can be found on www.bromma.comCompensation Data Base Salary: Starting @ $80k per year (paid hourly, eligible for overtime pay) Eligible for Annual Bonus Join us and take your career to the next level Bromma Americas is currently seeking a Field Service Engineer/Technician that will support our North American customer base.  We are looking for a self-motivated and customer focused team player to join our organization.  As a Field Service Engineer, your primary role will be to provide hands-on technical support for Bromma equipment in the North American region. In this role, you will travel regularly to port citites in the U.S. and Canada that operate using our equipment.  Some international travel aside from Canada will be required, but will be limited.  This is a great opportunity to grow or join the exciting Ports and Terminals industry.  You will be a key part of our success in keeping the international flow of cargo moving. As part of the Bromma team, you will be working within a customer centric organization that is focused on always exceeding the expectations of our customers.  You will regularly work and communicate with our Americas Sales Organization, Engineering Teams, and Product Support Specialists to resolve customer problems and communicate their individual needs back to the organization.  You will also work with our other offices and teams from around the globe. This position is based out of the Bromma Americas headquarters in Durham, NC (Remote option available).  The office in NC is also our base of operations for our North American team.  We also have supporting locations for the region in Miami, FL; Ottawa, KS; and Charleston, SC.

Requirements

• Degree in Engineering or a related field preferred, high school diploma/GED required
• US Driver's license, passport and TWIC Card required (if candidate does not already possess, these must be obtained immediately upon hire)
• Minimum of 3-5 years' of experience in similar role providing mechanical, electrical, hydraulics and PLC maintenance & repair of heavy equipment, preferably port and terminal equipment
• Customer-focused mindset
• technically oriented
• Service focused/minded
• Strong awareness and adherence to safety protocols to ensure a secure work environment for yourself and your colleagues.

Nice To Haves

• Knowledge of port & terminal equipment, container handling and crane systems preferred

Responsibilities

• Start-up & Commissioning: Start-up and commissioning of new equipment
• Customer Support & Team Collaboration: Maintain good communication with customers; perform classroom and hands-on training at customer sites; communicate with customers to determine equipment problems; relay design or functional problems identified in field operations to Engineering; relay information concerning customer needs or problems to Sales group and Product Support;
• Maintenance & Repair: Coordinate and perform field service activities and after-sales projects; perform preventative maintenance; handle warranty related claims; install software upgrades and make needed programming changes at customer sites; program and test electronic equipment for spare parts or warranties; perform other related after-sales duties; complete required internal and external reporting
• Compliance & Continuous Improvement : Maintain compliance with company policies, Code of Conduct and applicable regulations

Benefits

• Rewards that truly count: We offer meaningful development opportunities through varied assignments, fair and gender-neutral pay, and flexible working conditions — all within a culture that values your growth and celebrates success.
• Work-Life Balance: Our generous time-off policy includes 27 vacation days and 13 ATV days, supporting a healthy balance between your professional and personal life.
• Safety that moves us forward: Build your career with a company rooted in safety since the 1940s, ensuring stability and an environment that empowers you to speak and be heard.
• Purpose that drives change: You'll contribute to solutions that transform global trade, creating environmental and operational innovations. You'll be in the driver's seat of ideas, developing digital technologies that set industry standards and position us as the forerunner.
• People who move together: You'll collaborate with people who build lasting relationships through global expertise, connections, and a commitment to sustainability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED