Field Service Engineer

Saur Americas•Knoxville, TN

19d•$85,000 - $135,000•Hybrid

About The Position

The Field Engineer at Aqua-Chem is responsible for providing on-site assistance with commissioning of wastewater equipment for Aqua-Chem’s diverse customer base. The individual will provide an ongoing interface with the customer and production staff acting as a technical consultant to assure our equipment operates both efficiently and economically, resulting in maximum operational uptime in our customer’s facilities. The Field Engineer is the face of Aqua-Chem to our customer, integral to meeting our customer satisfaction goals.

Requirements

Must be a U.S. Citizen
Able to work overtime as required
Must have ability to travel - generally by air and utilization of a rental car – extensively for position up to 75%
Work requires accurate and coordinated manual skills
Work requires moderate physical exertion
Bachelor’s degree in a field of Engineering and/or equivalency in certifications
Minimum of 3 years technical training in the wastewater industry or transferrable industry experience.
Previous On-Site Customer Service experience
Experience reading and editing PLC, HMI programs, and VFD’s.
Understanding of PID loops and basic tuning parameters.
Understanding of various water purification equipment and process operations
Understanding of hydraulic and pneumatic systems
Demonstrated mechanical aptitude
Demonstrated ability to work within various customer environments, understanding that he/she is the face of Aqua-Chem to our markets.
Basic understanding of water chemistry
Demonstrated ability to be a self-starter, and able to adapt and change to given circumstances at customer facilities.

Responsibilities

Assist in the testing of new equipment prior to its commissioning to the customer
Assist in the technical service and support to our client base within their wastewater facilities
Provide technical service and support to the production staff during the testing phase of equipment
Ability to solve technical problems related to wastewater treatment equipment seeking assistance when needed
Provide recommended solutions and/or modification to equipment or operational protocol as required
Help in performing installations, repairs, troubleshooting, performance testing and/or modifications of equipment at customer job site.
Assign, instruct, and oversee customers (or subcontractors) in the performance of technical duties while on site when needed.
Maintain sound working relationships, while being a liaison between Aqua-Chem and the customer personnel
Work within a team environment at customer facilities to solve operational issues, commission equipment, and provide consultative support.
Ability to read and understand drawings, including Electrical Schematics, PFD’s and PI&D’s
Assist when needed the Technical Writer in the writing of installation instructions when needed.
Check documents for completeness before carrying out site work.
Control the Health & Safety documents and monitor and that they are applied on site.
Independently perform tasks within the project budget and schedule.
Become a valued extension of the customer’s team.
Other duties as assigned by Manager/Supervisor.