Field Service Engineer - MR/CT(GE)

HR Recruiting Services•Rancho Cordova, CA

1d•Onsite

About The Position

We are looking for a Field Service Engineer. This permanent role is responsible for delivering expert technical support and service to medical imaging customers across the United States. The ideal candidate will ensure the optimal performance, reliability, and safety of medical imaging equipment through installation, calibration, troubleshooting, maintenance, and repair. Operating independently in the field, you will uphold OEM specifications and safety regulations while maintaining high standards of service excellence. Your work will directly impact patient care and operational efficiency, contributing to the company’s engineering advancement and customer satisfaction. You will serve as a trusted technical representative, fostering strong customer relationships, providing timely updates to leadership, and continuously improving processes through innovation and knowledge sharing.

Requirements

Bachelor’s degree in engineering or equivalent experience.
3–7 years of experience in medical imaging engineering.
Strong organizational skills with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
Mechanical aptitude and a proactive, solution-oriented mindset with critical thinking and problem-solving abilities.
Exceptional communication skills, including active listening, clear verbal and written expression, and effective collaboration.
Proficiency in Microsoft Office (Excel, Word, Outlook), keyboarding, internet research, and computer diagnostic tools.
Experience with database entry, management systems, and technical documentation.
Database entry and management.
Self-starter who can fill "down time" in productive ways
Valid driver's license, proof of safe driving history, and ability to pass MVR, criminal background check, and drug screen.
Must be 21 or older to operate company vehicles.
Submit to and successfully complete MVR and criminal background check and drug screen.
Submit to and pass a medical exam required under Department of Transportation (DOT)
Ability to pass a medical exam required under DOT regulations and complete on-the-job driver safety training if operating rental or fleet vehicles.
Regulations and written examination if asked to operate rental trucks or fleet vehicles
Drivers must comply with on-the-job drivers safety training if asked to operate rental trucks or fleet vehicles.
Frequently bend, stoop, reach, climb, kneel, twist, and perform repetitive motions.
Occasionally push, pull, and lift up to 75 lbs.
Regular use of keyboard, phone, and documentation tasks; prolonged sitting and standing may be required.
Up to 50% travel required; flexibility to travel on short notice as needed.

Nice To Haves

3+ years of GE MR/CT service experience.

Responsibilities

Install, inspect, calibrate, troubleshoot, and maintain medical imaging systems in compliance with OEM standards and safety regulations.
Service medical imaging equipment focused within the United States
Perform preventive maintenance and advanced-level repairs on electronic, mechanical, and network components of imaging equipment.
Diagnose and resolve technical issues efficiently to minimize downtime and ensure system reliability.
Represent the company professionally during on-site visits and communicate customer feedback to internal teams.
Continuously expand technical knowledge and stay current with evolving equipment and service protocols.
Document new processes, procedures, and solutions; provide training and support to end users as needed.
Submit regular project updates, insights, and performance feedback to management, including the Zone Service Director.
Remain available to respond promptly to technical inquiries and urgent service requests.
Perform additional duties as assigned to support team and organizational objectives.