Field Service Engineer
About The Position
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At SCIEX, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust. Learn about the Danaher Business System which makes everything possible. Are you looking to use your education to build a long-term career? Field Service Engineer is responsible to maintain, install, and repair instrumentation at both internal and external customer sites, including strategic accounts. This position works independently to resolve all assigned customer and technical issues. Mentors and develops less experienced staff members. This position reports to the District Service Manager and is part of the Field Technical Service organization working remotely to cover Buffalo, NY In this role, you will have the opportunity to: Experienced in performing high quality installation, repair and maintenance on mass spectrometers , HPLC and/or capillary electrophoresis instrumentation with a solid understanding of Sciex or competitive products . Performs qualifications services and customer training , and responsible for customer satisfaction at strategic accounts. Completes administration duties (logging service activities, expense reporting, inventory, etc.)
Requirements
- Associate’s degree (A.S./A. A.S ) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering or equivalent experience ( i.e. Military Certificates in electronics or avionics).
- LCMS and/or capillary electrophoresis experience is , prior experience using and/or servicing mass spectrometry or scientific instrumentation
- Hold and maintain a valid Driver’s License; meet Vendor Credentialing requirements; ability and willingness to lift up to 50 lbs. along with ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist.
- Ability to travel – Domestic/International travel by vehicle or airplane, with up to 50% overnight travel may be required and exposure to seasonal weather based on geographic region
- Must have a valid driver’s license with an acceptable driving record.
- Ability and willingness to lift up to 50 lbs. along with ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist
Nice To Haves
- Ability to troubleshoot and follow problem-solving procedures
- Experience with electrical and electrical mechanical technology and follow all required safety protocols.
Responsibilities
- Experienced in performing high quality installation, repair and maintenance on mass spectrometers , HPLC and/or capillary electrophoresis instrumentation with a solid understanding of Sciex or competitive products
- Performs qualifications services and customer training , and responsible for customer satisfaction at strategic accounts.
- Completes administration duties (logging service activities, expense reporting, inventory, etc.)
Benefits
- SCIEX, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com
- This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
