FIELD SERVICE COORDINATOR
About The Position
Field Service Coordinators/Managers function as part of the Service Administration team and are responsible for facilitating field service activities. In this role, you will: Assign and Dispatch Field Service Technicians to various customer locations for equipment repair and maintenance. Monitor Assigned Field Service Technicians daily activities, including reviewing and coding timecards, tracking job statuses, and recording response times. Perform Service Data Entry, ensuring all details are input into the correct systems with accuracy.
Requirements
- Minimum 2 years' experience in dispatch and/or service administration in the service industry.
- Strong written and verbal communication skills
- Accurate and efficient
- High School Diploma or equivalent
Responsibilities
- Assign and Dispatch Field Service Technicians to various customer locations for equipment repair and maintenance.
- Monitor Assigned Field Service Technicians daily activities, including reviewing and coding timecards, tracking job statuses, and recording response times.
- Perform Service Data Entry, ensuring all details are input into the correct systems with accuracy.
Benefits
- Competitive Compensation
- Insurance (Medical, Dental, Vision, and Life Insurances and several supplemental benefits)
- Generous PTO Plan
- Paid Holidays
- 401k with company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Rental and Leasing Services
Education Level
High school or GED
Number of Employees
251-500 employees
