Field Sales Training Lead
About The Position
The Field Sales Training Leader serves as the leader of Kidde Global Solutions Commercial Life Safety system sales training function, with direct responsibility for managing the global commercial life safety system field sales training team and primary ownership of sales training execution across North America. This role blends people leadership, strategy, and hands‑on training delivery, ensuring consistent global sales training standards while addressing region‑specific sales training supporting technical and code requirements. The role is responsible for leading a distributed team of regional sales trainers and developing scalable sales training programs and content. In parallel, this position maintains direct accountability for North America (NA) internal field sales and channel partner sales training, serving as both a leader and sales trainer for the region.
Requirements
- 5+ years’ experience in the Life Safety industry, with strong exposure to:
- Fire alarm systems, Low‑voltage systems, and/or systems applications and integrations
- Field sales experience
- Bachelor's degree or equivalent trade experience or certifications
- Valid driver’s license required
Nice To Haves
- Experience managing or leading teams in a sales, training, or technical environment, or equivalent experience leading through influence in a cross‑functional organization
- Demonstrated ability to coach, mentor, and develop others, including sales professionals, trainers, or technical resources
- Strong understanding of fire alarm and life safety system technologies
- NICET Level I or II or equivalent certification
- Instructional design / training credential/certifications, such as Certified Professional in Talent Development (CPTD) or equivalent
- Demonstrated ability to explain technical features and benefits, and relevant codes/standard concepts to non‑technical audiences
- Experience in a consultative selling environment and active listening skills to identify needs, build relationships, that drive measurable business outcomes
- Experience with understanding bid/tender opportunities with contractors and/or end clients
- Team‑oriented mindset with the ability to collaborate effectively across departments
- Ability to work effectively in a remote, fast‑paced environment
- High-level proficiency in Microsoft O365 tools (Word, Excel, PowerPoint, etc.)
- Strong organizational and time‑management skills
- Effective presentation and facilitation skills, with experience delivering training to diverse audiences
- Strong verbal and written communication skills
Responsibilities
- Lead, manage, and develop a global team of field sales trainers, ensuring alignment to Kidde Global Solutions’ commercial life safety system sales strategy, product roadmap, and go‑to‑market priorities
- Establish training standards, curriculum frameworks, and delivery models to ensure consistency across regions while allowing for local adaptation
- Partner with Sales Leadership, Product Management, Engineering, and Marketing to ensure global training content reflects current products, system architectures, and strategic priorities
- Measure global training effectiveness using defined KPIs and continuously refine programs based on performance data and regional feedback
- Design, develop, and deliver technical and sales training programs for internal field sales team members
- Provide onboarding training and ongoing education to ensure sales teams (internal and channel partners) understand Kidde Global Solutions products, system architectures, and applications
- Deliver instructor‑led training sessions, workshops, and seminars in classroom and virtual environments
- Create and maintain training materials including presentations, course content, and instructional resources
- Assess training effectiveness and continuously refine content based on feedback, performance, and field needs
- Provide coaching, mentoring, and technical guidance to internal sales team members to strengthen selling confidence and capability
- Maintain a strong working knowledge of fire alarm system codes and standards, including applicable NFPA requirements, any country specific requirements, and industry best practices
- Willingness and ability to travel domestically and internationally (approximately 45%) to support field sales training team members and training initiatives
Benefits
- Individuals may be eligible for an annual performance bonus based on both individual and company’s performance.
- Kidde Global Solutions is committed to providing a competitive benefits package to our employees including medical, dental, and vision coverage, life and disability insurance, retirement plan, paid time off (vacation, sick, company holidays), 401(k) with employer match, EAP assistance, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
