Field Sales Operations Lead, North America Software Sales

Amazon.com, Inc.•New York, NY

54d

About The Position

The North American Sales Strategy, Operations and Enablement (SSOE) team is seeking a driven, experienced Sales Operations Lead for the Independent Software Vendor (ISV) Segment. The candidate for this role will be a strategic thought partner in shaping the trajectory of the business. They will be able to transform data into compelling narratives and help drive our next phase of growth through operational excellence and innovative thinking. The ideal candidate is a critical thinker who loves to dive deep into data, ask questions, and uncover insights. They are quick to roll up their sleeves to solve problems and look around corners to better understand what we don't see. This position works cross-functionally with several stakeholders supporting the extended Enterprise Sales organization, including Business Development, Marketing, Professional Services, and the Partner team. The candidate must have the ability to communicate effectively across multiple technical and non-technical stakeholders, as well as across other geographies. The "OneTeam" will look to the person in this role to ground them in data and steer them in a strategic direction. As a key stakeholder in the business, this person will partner closely with sales leadership to help the organization execute against a set of strategic priorities and go-to-market plans. They will drive critical business activities such as Annual Planning, Forecasting, Operational Strategy, Monthly Business Reviews, Quarterly Business Reviews, and other sales performance processes.

Requirements

5+ years of Microsoft Excel experience
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
Experience developing and implementing systems and tools utilized for CRM, variable compensation, revenue reporting, forecasting, sales force automation or equivalent
Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Nice To Haves

7+ years of finance, business management and sales operations experience
Experience working within a high-growth technology company

Responsibilities

Serve as trusted business partner to sales leadership
Leverage data to tell stories about the business, articulating key patterns, trends, and opportunities
Influence and help define the go-to-market strategy
Work cross functionally to execute strategic priorities
Drive rhythm of business activities
Identify reporting issues, gaps in processes, and drive timely resolution