Field Relations Coordinator

Texas Children's Medical Center • Houston, TX

20d

About The Position

We are searching for a Field Relations Coordinator. This position is responsible for deployment of team-based population management including developing and maintaining positive relationships with physicians, members and their families, and providers. Position interacts with physicians, members, caregivers and care coordination team on a daily basis. Position is responsible for assessments, coordination activities, referral and linkage to community resources, monitoring and tracking outcomes. Think you've got what it takes?

Requirements

• H.S. Diploma or GED required
• DL ANY - DRIVER'S LICENSE ANY STATE required
• INSURANCE - Auto Insurance Current automobile insurance required
• 5 years' Experience in health care, local and state programs for children with disabilities or managed health care setting required

Nice To Haves

• Bachelor's Degree preferred
• CHW - Community Health Worker Texas Department if State Health Services (DSHS) Experience preferred

Responsibilities

• Develops relationship with participating providers
• Assists family with obtaining appropriate medical and community resources
• Track and monitor medical, behavioral and community resources
• Ensures provider satisfaction
• Delivers exceptional customer service to contracted providers and Members.
• Ensures thorough communication and education to Members/providers an understanding of delivery system capabilities to improve access and address Member needs.
• Contributes to delivery of educational presentations by Health Plan for community at large on issues of healthcare for Medicaid and CHIP recipients and Children with Special Health Care Needs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees