Field Operations Manager

Westchester•Peekskill, NY

7d•$65,000 - $75,000•Onsite

About The Position

This is a field-based leadership role overseeing daily operations across residential and commercial exterior cleaning projects I'm Ethan, CEO of Rolling Suds of Fairfield-Westchester. We're a fast-growing power washing company based in Westchester County serving residential and large-scale commercial clients. We care deeply about doing things the right way — holding ourselves to high standards and building great systems, strong crews, and awesome customer experiences. And that happens when we have the right people. People who run towards new challenges, taking on responsibility, and working with other people. We also know the best people don't want to be micromanaged or deal with corporate nonsense. So if you want a role where your decisions actually matter, where you’re trusted to run the field, and where performance is rewarded — you’ll fit in well. As Operations Manager, you are responsible for owning day-to-day field execution . You oversee crews, schedules, trucks, equipment, and job quality — ensuring work is completed safely, efficiently, and to Rolling Suds standards. You’re the bridge between ownership, technicians, and customers, and you have real authority to make decisions in the field. This is not a desk job, and it will occasionally involve working in the field. First and foremost, this is a leadership role with accountability and upside.

Requirements

Experience in field operations, construction, trades, power washing, landscaping, or similar service businesses
Strong leadership and communication skills
Highly organized with strong follow-through
Comfortable making decisions without micromanagement
Tech-comfortable and willing to learn scheduling / CRM tools
Valid driver’s license

Responsibilities

Oversee daily field operations across residential and commercial jobs
Schedule and route crews to maximize efficiency and job completion
Conduct site visits and quality checks throughout the day
Ensure proper use of equipment, chemicals, and surface-specific techniques
Train, coach, and hold technicians accountable to performance standards
Resolve issues in real time: delays, quality concerns, customer questions, equipment problems
Ensure safety protocols are followed on every job site
Be responsible for truck readiness, inventory and equipment maintenance, and end-of-day procedures
Maintain clear job notes, photos, labor tracking, and operational reporting
Support continuous improvement of SOPs, workflows, and field systems
Deliver a consistently professional, 5-star customer experience