Field Operations Manager

Ecolab•Naperville, IL

15d

About The Position

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource. Nalco Water, an Ecolab Company, seeks a Field Ops Manager with deep expertise in data center infrastructure—specifically in the commissioning and operation of cooling equipment related to liquid-to-liquid cooling applications, technical cooling systems (TCS), and coolant distribution units (CDUs) . This role is pivotal in shaping our service and support strategy to ensure system assurance and operational excellence for our mission-critical customers. What’s in it For You: The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments The ability to make an impact with a company that is passionate about your career development Paid training held in the field and at Nalco Water Headquarters in Naperville, IL Enjoy a flexible, independent work environment Receive a non-decaled company vehicle for business and personal use Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more! As a key technical leader within the team, you will collaborate with engineering, product, sales, service, and customer success teams to define and implement a best-in-class service program that supports the full lifecycle of our cooling solutions—from new construction startup and commissioning efforts through ongoing operations.

Requirements

Bachelor's degree or equivalent industry experience
5+ years of experience in data center infrastructure , with a strong focus on mechanical systems, cooling technologies , and commissioning processes .
Hands-on experience with coolant distribution units (CDUs) , liquid-to-liquid heat exchangers , and technical cooling systems .
Proven track record in data center construction, startup, and operational support .
Strong understanding of critical facility operations , including redundancy, uptime requirements, and risk mitigation.
Excellent communication and collaboration skills, with the ability to interface with both technical and non-technical stakeholders
Possess a valid Driver's License and acceptable Motor Vehicle Record
No immigration sponsorship offered for this role
Preferred location is U.S.; Open to candidates living anywhere in the U.S. close to a major airport
Travel up to 75%

Nice To Haves

Experience working in a startup or fast-paced environment is a plus.

Responsibilities

Serve as the technical subject matter expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies.
Provide strategic input into the design and development of service and support programs , including installation, commissioning, maintenance, and troubleshooting protocols.
Collaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of our cooling service programs.
Develop and refine technical documentation , SOPs, and training materials for internal teams and customers.
Support root cause analysis and continuous improvement efforts for field issues and system performance.
Advise on monitoring, telemetry, and predictive maintenance strategies to enhance system reliability and uptime.
Stay current with industry trends, standards, and best practices in data center thermal management and sustainability.

Benefits

medical
dental
vision
matching 401(k)
company paid pension
stock purchase plan
tuition reimbursement
life insurance
accident insurance
critical illness insurance
hospital indemnity insurance
auto insurance
home insurance
pet insurance
identity theft protection
short-term and long-term disability
401k
pension plans
retirement health care benefits
short-term incentives
vacation (12 days)
holidays
parental leave
employee stock purchase plans (Full-Time Associates)
discount on day care services and caregiver services
adoption assistance
group legal services
employee assistance program
employee discount program
education assistance program
on-Site childcare and fitness facilities may be available at select Ecolab locations