Field Operations Coordinator

Bevi • Boston, MA

34d

About The Position

Bevi is on a mission to transform how beverages are delivered and consumed. Our smart hydration systems eliminate the need for single-use bottles and cans—making it easy, fun, and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology, we're building a future where Bevi machines are everywhere people live, work, and connect. We've raised over $160M in venture capital, serve thousands of customers across the US, Canada, UK and Ireland, and we've been rapidly growing year over year—saving over 1 billion bottles from waste. In addition to driving hypergrowth with our current product line, Bevi is heavily investing in new product development.
We are seeking a Field Operations Coordinator to join our team. This role is responsible for dispatch coordination and operational execution across Experiential Marketing and other field operations initiatives, with a primary focus on supporting Experiential Marketing events nationwide. The role partners closely with cross-functional teams and third-party operators to ensure work is properly scoped, dispatched, executed, and closed out.

Requirements

• 2+ years of experience in operations coordination, logistics, or program management
• Strong organizational and prioritization skills
• Experience coordinating multiple stakeholders across teams or vendors
• Comfortable enforcing process and pushing back when requirements are not met
• Clear, professional written and verbal communication
• Experience supporting events, field operations, or high-visibility deployments
• Familiarity with inventory management or logistics systems
• Experience working with third-party vendors or warehouse partners
• Experience juggling competing priorities across teams

Responsibilities

• Own the end-to-end operational lifecycle of Experiential Marketing events, from intake validation through post-event closeout
• Validate event requests against required lead times, staffing models, and readiness criteria, enforcing operational gates and escalating risks early
• Maintain a master event calendar and capacity view to ensure accurate planning across all event types
• Coordinate shipping, inventory transfers, returns, and technician coverage in partnership with Supply Chain, warehouses, and third-party vendors
• Ensure all logistics, staffing, and equipment details are finalized and locked prior to event execution
• Track experiential assets by serial number and location, ensuring units pass pre-event QC and are removed from circulation when issues are identified
• Drive post-event returns, inspections, documentation, and asset readiness for redeployment
• Serve as the first point of escalation for execution issues, managing exceptions, blackout periods, and tradeoffs with clear options and implications
• Execute against the Experiential Operations Runbook, identify gaps or inefficiencies, and support rollout of standardized workflows across teams
• Dispatch and performance-manage third-party operators and operational partners supporting Experiential Marketing and other field initiatives
• Support cross-team operational intake by helping translate requests into clear dispatch plans and execution steps
• Partner with Field Operations, Supply Chain, Client Operations, and other teams to coordinate work, resolve dependencies, and unblock execution
• Assist with portions of day-to-day dispatching, work order coordination, or Zendesk/FOM-related workflows as needed to support team capacity

Benefits

• Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
• 401(k) with company match
• Flexible PTO plus 12 company holidays, and additional paid days for sick leave, etc
• Generous fully paid parental leave for both birth parents and non-birth parents
• Fully employer paid disability and life insurances
• Wellness and fitness reimbursements
• Monthly stipends for cell phone use and commuting costs
• Onsite snacks, weekly catered lunch, and (of course) unlimited Bevi ... plus composting and terra-cycling, too
• Happy hours, team-building events, bagel breakfasts, Values awards - and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees