Field Operations Coordinator

WeConnect Global LLC•Ashwaubenon, WI

29d•$16 - $25

About The Position

With over 25 years of experience in the field, WeConnect Global has gained a wealth of knowledge and expertise in turnkey deployment services for fiber infrastructure. Utilizing our workforce in the broadband industry has enabled us to develop the necessary know-how to handle complex projects and deliver high-quality results to our clients. WeConnect Global is hiring a Field Operations Coordinator to support internal/external customers and technicians working on Amazon "LEO" installations. The role includes handling escalations, optimizing resources, ensuring quality, managing data entry and monitoring systems. Candidates must be organized, effective under high volume, proactive and strong communicators. Training is in Green Bay, WI, with potential for remote work afterward. Full job description can be requested

Requirements

Excellent customer service skills as well as written, verbal and interpersonal communication skills.
At least 2 years of administrative, operations or customer service experience is required.
Strong organizational and time management skills.
Follow-through and the ability to multi-task and meet deadlines.
Able to work independently and have the willingness to research and suggest creative solutions.
Adapt to change and have the ability to learn quickly and grasp new instructions easily.
Strong computer navigation skills and knowledge of Microsoft Office.
Able to work under pressure and respond with urgency.
Willing to work flexible hours, including weekends, holidays and overtime as needed.
Regularly scheduled to work 40 hours a week.
Monday – Friday, 8-hour shift.
Employment is contingent on successful completion of a pre-employment screen.