Field Engineer - Arizona or New Mexico

Motorola Solutions•Phoenix, AZ

12d•$70,000 - $80,000•Remote

About The Position

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. NOTE: This position is REMOTE + TRAVEL. Candidate must reside in either ARIZONA or NEW MEXICO

Requirements

2 to 4 years of Field Experience as a System Technician
Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contracts
Optimization and support of complex communication systems
Experience with logging recording systems, RF interfaces, wired/wireless communications systems and/or networking equipment
Unique combinations of both multi-site RF communications system and/or computer/networking skills are required.
The ideal candidate must demonstrate systems experience and have a minimum of 4 years of related experience with the following equipment: Motorola Base Stations (STR series, GTR series, Quantar, etc.) Centracom Consoles (Gold Elite, MCC7500, MCC7100) Channel Banks and T1 Circuits Computer IP Networks and Configuration
Experience working with RF Infrastructure Technologies to include Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment is strongly preferred
The Candidate must have skills in the use of various communications test equipment including: Communication System Analyzers Ethernet Link test sets T1 Test Sets TIMS (Transmission Impairment Measurement Set) Digital RF Power Meter
Individual must have a knowledge of one or more of the following: Motorola Conventional, SmartNet, Centracom and MCC Console systems, Secure Operations and ASTRO A7.x Digital systems and installation procedures.
Must be capable of installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
Ideally the individual should have or be pursuing at least one network certification: Network+ CCNA NRS1 Related certification
Applicant must be proficient with Microsoft Office products and Motorola Radio Programming Software suite.
Must have excellent communications skills and always present a professional image.
Must have a current, valid driver’s license and no traffic violations.
Travel Requirements Over 75%

Nice To Haves

Experience with one of the following is preferred: P25, LMR, Smartnet, SmartZone, RF infrastructure, ASTRO systems, radios or consoles.
2 year associate's in electronics or IT
Must be able to obtain background clearance as required by government customer

Responsibilities

Provide technical support of specialized systems and product applications including troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.
Program, configure, optimize, test and document complex communications systems.
Provide weekly reports of activities and accomplishments.
Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.
Must be capable of installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
Must have knowledge of R.F. systems, such as transmitters, receivers, and antenna networks
Must have knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques
Must be highly computer literate with proficiency in MS Word, Excel, Outlook, and Access
Must have strong self-management skills and "people" skills to work closely with Motorola’s customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams
Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision
Must be able to solve customer problems quickly during stressful situations
Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results
Develop solutions to difficult technical problems encountered as part of system implementation, upgrades or support issues
Totally familiar with the latest technologies and troubleshooting techniques
Team with engineering, project management and sales personnel to effectively design, implement, optimize and cutover advanced communication systems which meet or exceed customer expectations